Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$647.94

Customer reviews

Rating 4.6 out of 5 stars with 1428 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,428 reviews
  • Rated 4 out of 5 stars

    You should have one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that is water prove! It’s easy to learn how to use it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HaydeeT,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-13-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for the job it was intended to do my sister loves it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MigdaliaM, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1F camera. We are glad to hear that it worked perfectly for you. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 1-20-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    White Christmas

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for my daughter, and she loved it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamieL,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that your daughter loved it. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-13-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    GREAT very satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a purchase for my wife and she loves it 10/10.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinM, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you loved it and found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-23-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Lens is just wide enough

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be considered a downgrade from the zv-1, but to me, the wide angle lens is an upgrade.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We are glad you like your camera. Thank you for supporting Sony. Sony_US

  • Rated 5 out of 5 stars

    SONY ZV-1F REVIEW

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for vlogging! I can honestly say that I loveee this camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaishaO,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1F camera. We are glad to hear that you loved and found it perfect for vlogging. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-25-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Youtube Channel (Amanye Saniya)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I use it for my youtube channel, (Amanye Saniya) SUBSCRIBE!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmanyeJ, Thank you for sharing your feedback with us. Its great to hear this camera has been amazing for your YouTube channel and that you are loving it. We hope it continues to be a great asset to your content creating endevors. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda 10-12-23 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the camera is really good at keeping up with my movements.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TraceyM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-30-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Nice camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice camera just don't understand how to charger it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardG,

      Sony commitment to customer is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that our camera nice and useful. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-26-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome camera for awesome value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my brother’s podcast videos. The auto subject focus is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christian,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1F camera. We're happy to know that you find our camera perfect for creating content. We make sure to offer products that are worth to it price.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Camera stolen and refund refusal from Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got my camera, Best Buy used a third-party carrier w/o my knowledge. I submitted the video footage of my camera being stolen by the door dash driver but Best Buy has refused to refund me or replace my camera. I will never make a purchase here ever again! Horrible customer service! And a lack of compassion for customers.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GoldW,  
      Sony commitment to customer satisfaction is our top priority.  
      Thank you for sharing your experience with the ZV1F camera. We are sorry to hear about your experience. We suggest you contact the dealer for assistance. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,  
      Larry 2-25-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Bought it for my fiancé and she absolutely loves the color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerranceC, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that your fiancé love our ZV1F camera. We are glad that you have made the right decision. We hope your fiancé will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Disappointed. A lot of unnecessary clout and hype

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A neat camera. Fairly good video quality. However i am disappointed that an international brand such as Sony doesnt have its Creator app working in my country. I would return it if i could. Navigation could also be a lot more user friendly. It is not very intuitive. Hardware seems somewhat fragile.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Dear CindyleighH,
      Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback with us. We’re sorry to hear that our camera did not meet your expectations. We value your input and take all feedback seriously as it helps us improve our products and services. We would like to learn more about your experience and see if there’s anything we can do to make it right. Please feel free to reach out to our customer service team at 239-245-6360 so we can assist you further. Thank you again for your valuable feedback and we hope to have the opportunity to serve you better in the future. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 3 out of 5 stars

    Never again

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complicated item. I bought it for a trip. I had to use my phone to take the pictures. The manual is not well explained

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gralopez,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are sorry to hear that you had a hard time using this camera. We suggest you contact our phone support at 239-245-6360 so we can assist you. Thank you for choosing Sony.
      Regards,
      Larry 5-2-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Review for my items

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was amazing and the staff was very helpful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReyanaG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1F camera. We are glad to hear that you are pleased with your purchase. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-11-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Content videos

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Ideal for streaming contents/videos for YouTube and zoom

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarioM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you so much for sharing your positive feedback on our ZV1F. We're happy to hear that you're enjoying your camera and find it suitable for vlogging and video creation. Thank you for choosing Sony.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360. .

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing camara

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, but unfortunately I didn’t know how to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JesusG,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback! We're glad to hear that you find our ZV1F camera amazing. We understand that learning the settings of a new camera can feel overwhelming at first, especially for beginners. So if you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Great for Vlogging, not for much else

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera for livestreaming, and while it's a great camera for that, using it on the go or even for capturing regular moments via a photo or video is excessively complex. You can't just push down the shutter button to take a photo, nor can you easily change modes to record a video on the fly. Great Vlogging cam, but very sub par otherwise

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lucien,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for providing your feedback. We appreciate your thoughts and understand your concerns about its usability. The Sony ZV1F camera is primarily designed to cater to the needs of bloggers and live streamers, providing them with features tailored for those specific use cases. However, we understand that its complexity may be a drawback when it comes to capturing everyday moments. To address this concern, we recommend exploring the camera's settings and modes in greater detail.

      If you have any specific questions or need further assistance with your Sony ZV1F camera, please feel free to contact our support team 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    love this!!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my favorite camera nowww!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AsiahS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you loved it and it has now became your favorite camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards
      Larry 9-27-23
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, with how much this cost I was honestly hoping for a cleaner video than what I got. 1080p looked like 720p. It’s seriously over priced for what it is. You best just get a go pro and use it for recording…at least the video quality will be good and you get 4-5.7k resolution.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Heartless, Thank you for taking the time to share your review. Sony's commitment to customer satisfaction is our top priority. I'm sorry to hear it did not meet your expectations. We appreciate you sharing your thoughts on the camera. -Linda (Sony Social Support) Sony_US