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Customer Ratings & Reviews

$647.94

Customer reviews

Rating 4.6 out of 5 stars with 1428 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,428 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera which is a good camera it does die fast which I thought was weird but it’s good to buy extra batteries.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TrueReview,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1F camera. We're glad to hear that you find our camera good to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-24-2023

      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    NOT FOR BEGINNERS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT FOR BEGINNERS....many menus to go through to do the simplest tasks.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Excellent,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We understand that the features of this camera may be a little complicated. However, we believe that in no time, you'll get the hang of it too. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-10-2024
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Not a good quality camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was shooting yellow videos and photos. Not a food quality camera

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edaan,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are sorry to hear about your experience. We suggest you contact our phone support at 239-245-6360 so that we can help your troubleshoot. Thank you for choosing Sony.
      Regards,
      Larry 11-22-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Sony zv 1F

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its definitely great for beginners. light compact and good sound quality just for all the box equitment, i purchased the sony tripod kit with the camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MakkMeche, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV1F camera with its compact and beginner friendly design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Cons mentioned:
    Zoom

    Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh not sure jus okay ,,..............................wouldnt buy again

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nothing,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-5-2024
      Sony Social Support Sony_US

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not good. Not happy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stay on for long videos. My iPhone 13 is much better.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffreyW,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are sorry to hear that the camera did not stay on for long when shooting videos. We suggest you contact our phone support at 239-245-6360 so that we can help you troubleshoot the issue. Thank you for choosing Sony.
      Regards,
      Larry 7-10-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Disappointed in in-door video quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera for podcasting in my studio, sadly it doesn't do it's job. Exposure is way off and noisy even at lower ISO levels. Photo quality is okay, very good to shoot on Sunny day.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianRyner,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are sorry to hear that the camera did not meet your expectations. We suggest you contact our phone support at 239-245-6360 so that we can help you troubleshoot the issue. Thank you for choosing Sony.
      Regards,
      Larry 9-4-2024
      Sony Social Support Sony_US

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    She Loves Her Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife used this camera to film our recent trip to a winter wonderland for my sons birthday. Battery is decent but will need backups.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi trespacerooh, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that your wife love our ZV1F camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Sony zf-1 camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the worst cameras I've purchased the resolution was terrible and it wouldn't hold a charge

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KultureK,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are sorry to hear about your experience about the camera. We suggest you contact our phone support at 239-245-6360 so that we can help you troubleshoot the issue. Thank you for choosing Sony.
      Regards,
      Larry 5-20-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    GREAT FOR VLOGGING!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of these videos/ photos is great. I had a canon x7 this one beats it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diana, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV1F camera and glad you preferred it over Canon x7. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 2 out of 5 stars

    Limited camera - For Vlog recording only

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to switch back to photo mode from video. Read manual and watched videos to see if I was missing something other than the obvious button to switch, but couldn’t figure it out. It’s for vlogging but I thought I could use it more practically and take photos only.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshleyA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are sorry to hear that it did not meet your expectations. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-13-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son who steams online. He’s in love. Great camera quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelC, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that your son love our ZV1F camera. We are glad that you have made the right decision. We hope your son will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is very good ‘ good quality, it’s very good for vlogging

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Realnice, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV1F camera and its vlogging focus design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Overall great camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is clear . It’s touch screen so that’s a plus for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TamiaT, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV1F camera and its touchscreen. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera for vlogging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son says it’s a great camera for vlogging. It’s easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaye, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that your son love our ZV1F camera and its vlogging focus design. We are glad that you have made the right decision. We hope your son will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Cons mentioned:
    Zoom

    Rated 1 out of 5 stars

    Deffective item, worst customer service ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a deffective item. Requested for a replacement within 24hrs, customer service gives multiple disclaimers would not let me speak to a supervisor. First deffective item and bad experience from bestbuy. 1000% dissapointing

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jtan, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1F camera. We are sorry to hear about your purchasing experience. We suggest you contact the dealer for assistance. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-6-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera for Youtubers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first camera for Youtube it’s so nice for a great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tyra, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV1F camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Loveee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this camera. Super good quality !!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moee, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV1F camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My fiancé loves it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vlog camera, super easy, my fiancé loves it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheLeoKing, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that your fiancé love our ZV1F camera and its vlogger focus design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Cons mentioned:
    Zoom

    Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Sony mirrorless camera. If they only fixed the auto focus issues. Sony is afraid of putting their good stuff in cheaper cameras.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FWBYT,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are sorry to hear that you feel that way with this camera. We suggest you contact our phone support at 239-245-6360 so that we can assist you. Thank you for choosing Sony.
      Regards,
      Larry 12-4-2024
      Sony Social Support Sony_US