Customer Ratings & Reviews
- Model:
- ZV1F/B
- SKU:
- 10765410
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Worst Camera Ever - Stay with a Web Cam or Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the absolute worst camera I have ever purchased. I previously had a Logictech webcam and of course I thought this one would be better. It's a Sony and meant for content creators, which is what I use it for. It's been awful!!! I am unable to get sound directly into the camera through a microphone so I have to use different programs to align my video and audio. Mind you, that's if I am actually able to get the video off of the camera. Three times now in 2 months I have experienced recording a video, anywhere from 35 minutes to 89 minutes and when I go to download it to my system, it is unavailable. Only the Edge file is available and not the MP4 file. Which basically means I have zero video. This is awful because the camera doesn't even give me any audio and now I have zero video. This camera is supposed to be for content creators yet the Sony software makes it more difficult. Like it was easier to use Logictech software and sacrifice a little video quality to get my video output. The other thing that is awful about this product is that you are unable to use this camera with Elgato's capture card. This seriously limits a content creators ability to provide a great video. There is no reason I should be hindered by both audio and capture card with a camera meant for content creators. I'm wondering what type of content creators this camera is meant for. I have the camera plugged directly into my computer yet the Sony software says it has to record to the memory card. So that is now an extra step for me as I have to download the content from the video card onto my hard drive which takes an additional 15 minutes - 15 minutes is a lot of time for something that should be recording directly to my hard drive. Not quite understanding how this product is so revolutionary for content creators, a web cam and probably even my Android phone would work better than this. At least I would get audio and video together. Oh, and for recording on 1/60 shutter speed, I can't believe how often I have to stop during my recording because the video is blurry.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LisaH,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ZV1F camera. We are sorry to hear about your experience with the camera. We suggest you contact our phone support at 239-245-6360 so that we can help you troubleshoot the issue. Thank you for choosing Sony.
Regards,
Larry 4-11-2025
Sony Social Support
Sony zv1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my product. Pickup was easy and available very quick. Will be coming back to get sd cards
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User891895, Thank you for taking the time to share your feedback on the ZV-1F camera. Its great to hear you are very happy with the performance and quality of the camera and that your initial experience has been wonderful. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda 09-29-23 Sony Social Support
cute little camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it. my first ever vlog camera. would definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User875338,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ZV1F camera. We're happy to hear that you're satisfied with our product and find it to be the best. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
4-14-2024
Sony Social Support
Good products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really happy with all I bought , a big TV super cool for my home theather
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eddy,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ZV1F camera. We're glad to hear that you're happy with your recent purchase. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
11-28-2023
Sony Social Support
Happy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my daughter because she has a business and she loves it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Loleatta,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ZV1F camera. We are glad to hear that your daughter loved it. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-16-2023
Sony Social Support
Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service was incredible and I love my new camera…!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User376681,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ZV1F camera. We're glad to hear that you know that you find our camera to be the best. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
1-14-2024
Sony Social Support
Before i buy can i use it to stream?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can i use it for a stream too? Trying to find a camera for streaming and content
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benh,
Sony commitment to customer satisfaction is our top priority.
Yes, you can use our ZV1F camera for streaming. We designed our Sony ZV-1F with vloggers in mind, aiming to provide a convenient and high-quality tool for capturing moments on the go.
If you have any other concerns or questions, feel free to contact us at 239-245-6360.
Rubychelle,
Sony Social Support
NEW VLOGGS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new vlog camera, i have been using it for about a month now
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MartabianP,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ZV1F camera. We're happy to hear that you're satisfied with our product and find it great for vlogging. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
4-14-2024
Sony Social Support
Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service experience and great price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LandaB,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ZV1F camera. We're glad to hear that you're happy with our product and service you received. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
12-24-2023
Sony Social Support
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera and great view.Will buy one more if down the line
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ,
Sony commitment to customer satisfaction is our top priority.
Thank you so much for your feedback. We're happy that you find our ZV1F camera great. Your positive feedback encourages us to continue our efforts.
If you have any other concerns or questions, feel free to contact us at 239-245-6360.
Rubychelle,
Sony Social Support
Time will tell.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I started doing YouTube videos and needed a camera. I thought this one would have been bigger. Haven’t used it yet. It may be ok. We will see.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi user661086,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ILCE6400 camera. Please let us know about your experience with it once you have used it for your online contents. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 1-6-2024
Sony Social Support
Small camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for a camera! I was hoping photo quality that was better than my iPhone 14. Unfortunately, the camera didn’t come close to beating the iPhone.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KimD,
Sony commitment to customer satisfaction is our top priority.
Thank you so much for your feedback with our ZV1F! We appreciate your input and we apologized that our camera did not meet your expectations. We hope you will consider giving us another opportunity to provide you with a product that truly impresses you.
If you have any other concerns or questions, feel free to contact us at 239-245-6360. .
Rubychelle,
Sony Social Support
A SMALL YET DIFFICULT CAMERA TO WORK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS AN AMAZING SMALL CAMERA. YET IT IS TOO DIFFICULT TO OPPERATE. THE INSTRUCTION ARE NOT AT ALL CLEAR.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LOOKSGOOD, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 2-10-2024 Sony Social Support
sony zv-1 worst camera ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this camera when they first launched at a price of $800 ish. It constantly overheats and the manufacturer Mickey Moused it to work until the 1yr warranty wore out. I cant use it for more than 10 minutes before it overheats and stops recording. Save your money and find something better!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BabsG2020, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to review the camera and share your experience. We're sorry to hear you are experiencing issues with your camera. Please reach out to Sony Support so that we can help you with the issue. Thank you again for your time. -Linda (Sony Social Support)
Nice camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this camera. Its now 50 percent off and i cannot get a price reduction. Thats life.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AshleyW,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ZV1F camera. We are glad to hear that you loved everything about this camera. Thank you for choosing Sony.
Regards,
Larry 11-24-2023
Sony Social Support
No memory card???
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For this price Sony can’t include a memory card? Do much for customer satisfaction being a top priority
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ETH2,
Sony commitment to customer satisfaction is our top priority.
We recommend contacting the dealer for they may have a bundle pack that includes a memory card.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 10-27-2023
Sony Social Support
Better with a disposable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture quality and no flash I regret purchasing
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi 13thMac, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1F camera. We are sorry to hear that the camera did not meet your expectations. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 2-3-2024 Sony Social Support