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Customer reviews

Rating 4.6 out of 5 stars with 1381 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,381 reviews
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to use and to transfer battery doesn’t last very long so I suggest getting another battery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamiaS, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV1F camera and its easy to use design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Great little vlogging cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the zv-1 but whenever i would vlog i felt like it was too zoomed into my face. In steps this new little camera from sony with the 20mm lens and just like that the problem is solved. So far so good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nycekix, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its wider angle fixed lens design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    If you a YouTube person

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy , my son vlogs & has an YouTube channel for his basketball highlights, great footages

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MyronC, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1F camera. We are glad to hear that your son think our camera is great for vlogging and produce great footages. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Rated 1 out of 5 stars

    Sony zf-1 camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the worst cameras I've purchased the resolution was terrible and it wouldn't hold a charge

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KultureK,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are sorry to hear about your experience about the camera. We suggest you contact our phone support at 239-245-6360 so that we can help you troubleshoot the issue. Thank you for choosing Sony.
      Regards,
      Larry 5-20-2025
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Sony zvf1

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware that it does not have flash but great for weekends.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello accm, Sony's commitment to customer satisfaction is our top priority. Yes, camera does not have a flash but still a great vlog camera. Edward (10/8/2024) Sony Social Support. If you have any questions please feel free to contact is at 239-245-6360. Sony_US

  • Rated 4 out of 5 stars

    Not exactly what I was looking for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this. had a headphone jack but it does not. Because of that, I returned it. However, if you want just a straight up vlogging camera that is an easy set up and don't care about the mic jack, it's a good deal and Sony makes great product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're sorry the ZV1F didn't work out for you. Sony's commitment to customer satisfaction is our top priority. We greatly appreciate your honest feedback! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it, I think it is an excellent product, I can't say less about each item I have purchased at best buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErikaA,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1F camera. We're glad to hear that you're happy with our product and find it as a great buy. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-24-2024

      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Camera stolen and refund refusal from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got my camera, Best Buy used a third-party carrier w/o my knowledge. I submitted the video footage of my camera being stolen by the door dash driver but Best Buy has refused to refund me or replace my camera. I will never make a purchase here ever again! Horrible customer service! And a lack of compassion for customers.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GoldW,  
      Sony commitment to customer satisfaction is our top priority.  
      Thank you for sharing your experience with the ZV1F camera. We are sorry to hear about your experience. We suggest you contact the dealer for assistance. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,  
      Larry 2-25-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    great quality and features for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality, and features are my favorite. I've had a few other "good" cameras, but this is the greatest camera for vlog style videos, and offers excellent quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi fred, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV-1F camera and its vlogger focus design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 4 out of 5 stars

    Great little camera.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little camera. Needs help definitely with stabilizing with software when your walking around. But for vlogging it’s perfect. Don’t buy this thinking your making a movie with it because that’s not what it’s for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BootyWarrior, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV-1F camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Great first time Vlog camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for vlogging. I use it to record my paranormal investigations and other stuff with friends!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charles,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you found it as a great camera for vlogging. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-13-2024
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality was not up to the price. Pictures were just above the $60 camera I was trying to upgrade from.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello daddymactwo, Sony's commitment to customer satisfaction is our top priority.. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (8/25/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item it functions really well. The only thing i dislike is how it doesnt allow me trim video footage from the camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi M4toDaBag,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1F camera. We are glad to hear that you loved this camera and that it met your expectations. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-25-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best Camera Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingggg, buying another literally lol. Like honestly came with no scratches. They boxed that joint up good and I did fast shipping so it came the next day literally.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI JariahStreet, Sony's commitment to customer satisfaction is our top priority. We are happy to hear you are loving your new camera. Hope you enjoy all the new fun features. Thank you for taking the time to share your feedback. Happy Shooting! -Linda (Sony Social Support) Sony_US

  • Rated 1 out of 5 stars

    No real zoom feature

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 5 minutes of taking this camera out of the box I discovered that the lens has no zoom. It has a digital zoom that barely zooms in. My 12 year old camera from 2012 is 10x better than this and was half the price. I spent a lot of time researching this camera, reading over the specs, reviews and watching videos about it and somehow missed this detail. The price is outrageous for the fact that this doesn't have a lens that can actually zoom in - what's the point of even buying a traditional style camera without this feature? You might as well get a webcam or just keep using your phone. So disappointed. I am sending this back and hoping for a refund. The worst thing is that if I lived in a location that wasn't in the middle of nowhere I could have tried a floor model and figured this out in a matter of seconds before I made such a poor purchase. So, if you're looking for a camera that actually has zoom or the features of a real camera look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SpenceRosethorn, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1F camera. We are sorry to hear that the camera did not meet your expectations. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-21-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera for a business and it works great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AnaJ, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. Its great to heat this camera has been an excellent asset to your business. Thank you for choosing Sony. -Linda 08-30-24 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great start!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenager loves it! Perfect intro to photography/vlogging

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ByronJ, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear your teenager is loving this camera for their creative work. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of appliance. Love it!! I would definitely recommend it to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Terrence, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you think our camera is great and you would recommend it to anyone. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Rated 3 out of 5 stars

    For Beginners

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice video camera, but a little complicated at first to figure out. Decent quality for beginners.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elijah,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback on our ECMW2BT microphone. We're glad to hear that our microphone works well for you. Thanks again for choosing Sony!
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
      Rubychelle
      12-11-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Blog camera

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for bloggers for selfies and recording

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LudwingO,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you found it as a good camera for vlogging. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-20-2024
      Sony Social Support Sony_US