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Customer Ratings & Reviews

$499.99
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Comp. Value: $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1225 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ZV-1F Vlog Camera for Content Creators and Vloggers due to its great camera quality and ease of use. The overall performance, size, and weight are also appreciated by users. However, some customers have expressed concerns about the battery life and the absence of a flash. A few users have also reported issues with overheating and focus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,225 reviews
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Sony mirrorless camera. If they only fixed the auto focus issues. Sony is afraid of putting their good stuff in cheaper cameras.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FWBYT,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are sorry to hear that you feel that way with this camera. We suggest you contact our phone support at 239-245-6360 so that we can assist you. Thank you for choosing Sony.
      Regards,
      Larry 12-4-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is very good ‘ good quality, it’s very good for vlogging

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Realnice, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV1F camera and its vlogging focus design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Overall great camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is clear . It’s touch screen so that’s a plus for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TamiaT, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV1F camera and its touchscreen. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera for vlogging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son says it’s a great camera for vlogging. It’s easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaye, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that your son love our ZV1F camera and its vlogging focus design. We are glad that you have made the right decision. We hope your son will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Camera for Youtubers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first camera for Youtube it’s so nice for a great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tyra, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV1F camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 3 out of 5 stars

    Im frustrated

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how it works, i wish they had shown me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaP, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1F camera. We suggest you contact our phone support at 239-245-6360 so that we can assist you. Thank you for choosing Sony.   Regards, Larry 3-22-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Loveee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this camera. Super good quality !!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moee, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV1F camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My fiancé loves it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vlog camera, super easy, my fiancé loves it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheLeoKing, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that your fiancé love our ZV1F camera and its vlogger focus design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY ON THIS

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this camera for over one year and I would NOT recommend anyone to waste their money on this product. This camera randomly stopped working one day. Now, when trying to record a video, there are black lines covering the screen which ruins the whole video. So, what’s the point of having a vlogging camera that doesn’t produce good quality video?

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Antoine2000,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are sorry to hear about what happened to your camera. We suggest you contact our phone support at 239-245-6360 so that we can assist you. Thank you for choosing Sony.
      Regards,
      Larry 9-6-2024
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Worst company ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst company ever, they delivered to me the wrong item, they sent me a thermal printer. I called customer service and told them the situation but no one was able to help me because the item that this company wrongfully sent me apparently is not available on their website. I wasted $470 on a camera I never got and I have not gotten my refund, I will have my lawyer look at this. Terrible company

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use and operate. Definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JDeane, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV1F camera and its easy to use design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 1 out of 5 stars

    Scam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an okay camera I do feel like people gas it up my iPhone has the same quality for so not really much of an upgrade overall good for the price but don’t buy from Best Buy after buying this I’ve seen way more places I could have bought it for for cheap

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi QueenR, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We're sorry to hear this camera did not meet your expectations. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Awful camera and never again Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is terrible. But Best Buy is even worse. Let me explain: there's no image stabilization whatsoever in this camera. I can record better videos with my phone. But the worst part is when I tried to return 17 days later, the return window is closed. Best Buy has 15 day returns people, yes you read that right. I guess they're trying to put themselves out of business. I bought the camara at Best Buy rather than my favorite online store because I thought they would have my back. Wrong! Never buying anything from Best Buy again in my life.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DesireeD, Thank you for sharing your experience. Sony's commitment to customer satisfaction is our top priority. We're sorry to hear the camera did not meet your expectation. There must have been a misunderstand as this camera does have In-Camera Image Stabilization along with many other features to help with your video experience. If there's anything we can help to improve your experience with the camera please reach out to Sony Support at 239-245-6360, We would love to be of an assistance to you. Thank you again. -Linda Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Not a Good Buy,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this Sony camera due to its lack of auto focus. While creating a vlog the camera was in and out of focus more out of focus then in focus.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ceejay, Sony's commitment to customer satisfaction is our top priority. Thank you for bringing this to our attention and we regret that the camera failed to meet your expectations. We'll make sure that your feedback reaches the team for investigation and possible changes. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for Christmas as she needed better resolution than her iPhone. So far she seems very pleased with it and can't wait to get started with her shell business.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimRipper, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that your wife love our ZV1F camera. We are glad that you have made the right decision. We hope your wife will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to shoot content for instagram reels and merchandise pics. We purchased open box and the mic cover was missing but we purchased one instead of taking it back. No complaints?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Toni, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV1F camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 2 out of 5 stars

    High priced cheep camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my wife to take pictures of items to sell online. Still pictures on camera came out dark and low quality. Ended up returning and just using iPhone camera which is far superior.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelG, Thank you for sharing your experience with this camera. Sony commitment to customer satisfaction is our top priority. We are sorry to hear that the camera did not work out for you. This camera offers a lot of different features and controls to manipulate your final images. It sounds like perhaps the camera was not in the optimal setting for your set up. If you would like to give it a try again, we would love to help. You can always reach out to us at Sony Support at 239-245-6360. Thank you again for sharing. -Linda Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Story of my life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only writing this review because I want that 400 dollars gift. Honest opinion I regret buying this camera. I take better pictures and video with an iPhone 14 camera. Now let’s get back to the 400 dollar gift card, I need this! I never won anything in my life, actually I should get compensated for buying that piece of peep camera, I wish I could return it but my toddler ripped up the box and I’m stuck with it. You win some, you lose some… but you live to fight another day

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseA,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for taking the time to share your feedback with us. We appreciate your honest opinion, and we're sorry to hear that you are not satisfied with your purchase. We understand that capturing great pictures and videos is important to you, and we apologize if the camera did not meet your expectations.

      If you have any other concerns or questions, feel free to contact our Technical Support at 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use, Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Probably the Best Camera Under $800

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overview - This camera is targeted squarely at beginner content creators looking to upgrade from their phones without spending a lot of money and I think Sony did a great job in that respect. This is probably the only camera under $800 or so that I would actually recommend. I run a media production company for a living so generally speaking, big, clunky, and expensive cameras are my bread and butter. However, after using this little Sony for a week or two, I think it’s found a permanent home in my backpack. Some of the pros: Size: It’s incredibly small and lightweight, more than you would think. It’s almost pocketable and weighs next to nothing. Shoots pictures as well as video: That may seem obvious but for something that’s marketed as a vlogging camera, I really appreciate that it can take stills as well. And the stills look pretty good too! (With one caveat that we’ll get to later). Can record video in 4k: For such a small and inexpensive camera, that’s pretty cool. The user interface is intuitive: I used to daily drive a Sony A6400 and the user experience is very similar to that, just simplified (which is a good thing in this case). The auto-standby feature is AMAZING: This probably seems like a minor thing but I promise it isn’t. When I first found out it puts itself on standby/powers off when you close the flippy screen with the actual LCD facing inward (but not when it’s facing outward), I was blown away. It’s such a small thing but it makes a HUGE difference in just a day to day quality of life sort of way. You never have to worry about turning it off, just close the screen. And when you want to use it, just flip the screen open. It really makes sure you get as much milage out of the (kinda tiny) battery as possible. Speaking of… The battery life rocks and it charges over USB-C: I pretty much never have to think about charging it which helps make it my choice for a backpack camera. It’s not all great though. There are a few cons that jump out to me… The battery and SD card slots are covered by the same door. This always irritates me on every camera that does this. Battery and media doors should be separate. That being said, a lot of cameras still have this setup so maybe I’m just over reacting - but it really bugs me. There’s no option to shoot RAW photos: I don’t see why this wasn’t included. It seems like a very doable thing with the hardware in this camera and would just make it an even better value. This is one of the only reasons I would hesitate to recommend this to someone. Shooting JPEG is fine to start but once you get comfortable and want to start editing your shots more, RAW is pretty much a must have. If you’re just using this for video then this complaint doesn’t really matter but it’s something to consider if you plan on using it for photos. Overall, I think if you’re in the market for this type of camera (and wouldn’t be better served by investing the money more into lighting or audio), this is a pretty cool piece of gear. Good job, Sony. Please add RAW photo capture in an update.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dean, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV1F camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. We will forward your RAW photo capture request to our team for future improvements. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh not sure jus okay ,,..............................wouldnt buy again

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nothing,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-5-2024
      Sony Social Support Sony_US