Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MDRZX110/BLK
SKU:
12220753
$19.99
Save $5
The comparable value is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 17708 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the exceptional sound quality and comfortable design of these headphones, which are frequently praised for their great value. Users also appreciate the lightweight, foldable construction and the satisfying bass performance. While the overall experience is positive, some customers noted that the volume could be louder and suggested improvements to the cord length and microphone inclusion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 853 Showing 17,041-17,060 of 17,708 reviews
  • Rated 2 out of 5 stars

    Cheap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is overpriced and built cheap. It took my kids about 2 wks to break them. Very disappointed in Sony over this product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Renegadebaileys, we certainly emphatize with your disappointment. Sony takes into consideration all feedback to improve the performance and quality of our products. We will pass this to the proper department. Regards, ~Erin sony_US

  • Rated 2 out of 5 stars

    Only lasted a year

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these with moderate usage and yet the cord must be an issue since no longer work. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi,

      We are sorry that our product did not meet your expectations. Please be assured we take this very seriously and continuously strive to improve our products. We'll pass this to the proper team. Thank you.


      Erin Sony_US

  • Rated 2 out of 5 stars

    Short cable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ZX wired headphone cable is TOO SHORT to be usable. Now I have something I can't use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gratefully appreciated William's professional approach to his job, and listened very well to the task described.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left side is not working need to return it!! No review this is the 2nd one that has broken.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    5 month durability

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 5 months. The charging port pushed up into the headphones. Broken.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These stopped working after two months. But it was already past the return policy period. I don’t recommend them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    do not buy from BestBuy - West Lebanon, NH

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally this product is fine. But do not buy from BestBuy - West Lebanon, NH

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two pairs for the kids to use in the car on our road trip. One of the pairs only had one side work (mono) but the other pair worked well. I didn't expect much when I grabbed the cheapest headphones on the shelf but I expected Sony to at least provide something better than these. Only buy these if you're looking for something to serve as "disposable" use headphones. I don't expect the one remaining pair I have to last long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a cheaply product that may last a few months. Needed something fast for a child so worked out okay for the meanwhile

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Daniel, Thanks for your input. Sony takes into consideration all feedback to improve the performance and quality of our products and services. I’ll pass what you've said onto the proper department. Thank you. -Vincent sony_US

  • Rated 2 out of 5 stars

    Headphone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife purchased for going to the YMCA worked well until they died lucky it was within warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its a Sony.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My earphones work great. Thecord is long enough and the plug is at 90 degrees so does not come out of its plug.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Descent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are descent and serve their purpose. Price was deciding factor

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Poor quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is really low I would give them away for free

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Item is functional.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is meant to do but I would not purchase again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too much bass

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned these headphone because the bass was too much and you cannot turn it down.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son as part if his school supplies, did not even last 2 weeks, the teacher told me the part that is plugs into the chromebook got stuck, she had to force it out using something else.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    It don't have mic and it's say it has.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this item because it's said they have microphone but it doesn't.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David,

      The MDR-ZX110 doesn't have a microphone. Check this link for more information.

      https://docs.sony.com/release//mdrzx110.pdf

      Regards,
      -David sony_US

  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    ok for kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not noise cancelling, good for price, i bought beats after these dudnt cut out noise

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello angie, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Rated 2 out of 5 stars

    Not so much

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Particularly did not care for this product due to having to replace it because the wires become disconnected easily.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertL, We regret to hear that your device's performance failed to meet your needs.We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US