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Customer Ratings & Reviews

Model:
MDRZX110/BLK
SKU:
12220753
$19.99
Save $5
The comparable value is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 17708 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the exceptional sound quality and comfortable design of these headphones, which are frequently praised for their great value. Users also appreciate the lightweight, foldable construction and the satisfying bass performance. While the overall experience is positive, some customers noted that the volume could be louder and suggested improvements to the cord length and microphone inclusion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 856 Showing 17,101-17,120 of 17,708 reviews
  • Rated 5 out of 5 stars

    Good headphones for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons loves to use his headphones and I love that I don’t have to hear his YouTube.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are still working in one ear but they are just as bad as the black ones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    mister

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a piece of junk!! Buyer beware, these are ill-fitting for anyone over six years old, and they sound like a tin can. I cannot believe they have a 4.5 rating, what a waste of even a dime.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing I like about these headphones. Sound quality not good, bad fit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I made bum purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound like they have a short in them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They handed me an open box.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open, they gave me an open box I told the representative it looks open if he could check it and he told me it’s normal went home for a road trip and it was missing the cushions. Not worth my time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    if you like quite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough! No bass, best for someone that volume doesn't matter

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bill, we regret to hear that this unit failed to meet your expectations. We apologize for the disappointment this has caused you. Your feedback is highly appreciated, we will forward your post to the proper department for future reference. Thank you, Dave Sonystyle

  • Rated 2 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for virtual school and they didn’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible sound and broken instantly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this with the left broken and lacking in sound to the right. I am also unable to return the product due to the request of additional parts that weren't part of the purchase possibly being charged to me. I am very disappointed in this product and in Best Buy return policy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I though because the price being low it would be perfect however one side died like in a week

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Leakleak33, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, troubleshooting steps are available in the following link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar. sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought these for my son to use when listening to his tablet. So far so good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average head phone ...ok sound...you wound get same sound quality as the premium headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Kim78, Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback. -Vincent sony_US

  • Rated 1 out of 5 stars

    very low quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were very cheap, but other reviews said the quality was great. I had to buy a new set since my old ones had significant wear on the ear padding. These ones were similarly priced as my old ones, but the sound quality is so much worse. Definitely would not recommend these, I suggest paying a little more for a different set.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello jake, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, troubleshooting steps are available in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar. sony_US

  • Rated 2 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two pair for the drive to Florida. The end broke of inside the head phone jack of my sons iPad.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They break too easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is OK but they break too easily, Spend a little more and get a sturdier pair.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Evan, We're sorry to hear that the unit doesn't go well. You may send your unit to a Sony facility to be repaired or replaced by visiting our eService website at https://esupport.sony.com/US/p/service.pl -Jerome sony_US

  • Rated 2 out of 5 stars

    break easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones broke after 2 weeks they snag on things easy and then break at the plug.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zero86GTR, We're sorry to hear about what happened. You can have your unit serviced by visiting our eService website at https://esupport.sony.com/US/p/service.pl -Jerome sony_US

  • Rated 5 out of 5 stars

    A Great Gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Fantastic Gift for children of all ages when using their tablets & devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great inexpensive headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones worked great for the purpose I bought them for. Simple use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ordinary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this particular headset is just ordinary sound, I guess for the price,you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap price equals cheap made. Not worth any more then the $5 1s u can get

    No, I would not recommend this to a friend