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Customer Ratings & Reviews

Model:
MDRZX110/BLK
SKU:
12220753
$19.99
Save $5
The comparable value is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 17708 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the exceptional sound quality and comfortable design of these headphones, which are frequently praised for their great value. Users also appreciate the lightweight, foldable construction and the satisfying bass performance. While the overall experience is positive, some customers noted that the volume could be louder and suggested improvements to the cord length and microphone inclusion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 858 Showing 17,141-17,160 of 17,708 reviews
  • Rated 2 out of 5 stars

    Budget headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for an extra headphone. No sound elimination so you get what you paid for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gives an awful headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a while of wearing the headphones you'd get a headache so it becomes non-effective.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bfonte,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you. >Joffrey Sonystyle

  • Rated 2 out of 5 stars

    Headphones fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones very fragile, snapped in less than a week of purchase. Sound quality okay.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeeDee, we're sorry to hear about what happened to your Headphones. We apologize for the disappointment this has caused you. We would like to recommend to send your unit to a Sony facility to be repaired, please visit our eService website at eservice.sony.com. Your feedback is highly appreciated and we will forward you post to the proper department. Thank you for your review. Dave Sonystyle

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I bought them for my parents in white ans black.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Replaced 3 X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the headphones work, but keep breaking. We have replaced them 3 X already...

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dingk, thank you for taking the time to write a review. We are more than happy to forward your feedback onto the proper department. We place a very high value on feedback from our customers because it allows us to continue to improve. If you would like to send your unit for repair, please visit eservice.sony.com. Thanks again and have a wonderful day. Dave

  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and it's already broken and a couple weeks old. This product was a waste of money. I suggest you not purchasing this worthless product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pretty flimsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made would not recommend,ear piece fell off less than 3 weeks of use

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Will, Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback. -Vincent sony_US

  • Rated 1 out of 5 stars

    Don't buy anything online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They want me to take another product not the one I ordered and of lower quality. I lost my gas money half an hour driving because the image that I showed on the app was wrong. Do not buy anything online at Best Buy. I wanted to sell more equipment expensive that was his offer and discount a dollar.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , especially for the price. My daughter loves them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy another brand these are just terrible. I LOVE SONY but not these!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Szuba,We regret to hear that your device's performance failed to meet your expectations. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. ~Ralph sony_US

  • Rated 1 out of 5 stars

    Not a good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very soon it stopped working from one side. Unfortunately i cant return also. I was very excited about using this but in just 2 weeks it stopped working from one side. I ordered it since its from sony, i could have ordered any brand which i am sure could have worked better. Disappointed !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife she really likes it and uses it everyday

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Photo did not match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones not match the description. I ended up returning the Sony headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Plug broke within 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third set of these headphones. I don't expect too much from them being Sony's low-end set, but the plug broke off in my son's iPad as he was removing the cord. Didn't put any stress on it or anything...just came right apart. I returned it and got another pair...we'll see if these last a bit longer.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, thank you for your message. It is unfortunate you've had an issue with the previous headphones. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Rated 2 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a few weeks of medium use at a computer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones were very uncomfortable!!! hurt my ears!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GADAWGJMT, We value your opinion and we would like to apologize if our product did not meet your expectations. Please be assured we take this very seriously and continuously strive to improve our products. -Erin Sony_US

  • Rated 4 out of 5 stars

    Bueno, Bonito

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great they’re easy to use and simple.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not the best quality but you get what you pay for

    I would recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 1 out of 5 stars

    Short cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for work. But cord was way to short to use.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Unnamed!, Thank you for your feedback, we will forward this information to proper department for further review. ~ JeannetteSonystyle

  • Rated 2 out of 5 stars

    No so good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke that very first week not a very good product

    No, I would not recommend this to a friend