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Customer Ratings & Reviews

Model:
MDRZX110/BLK
SKU:
12220753
$19.99
Save $5
The comparable value is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 17708 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the exceptional sound quality and comfortable design of these headphones, which are frequently praised for their great value. Users also appreciate the lightweight, foldable construction and the satisfying bass performance. While the overall experience is positive, some customers noted that the volume could be louder and suggested improvements to the cord length and microphone inclusion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 860 Showing 17,181-17,200 of 17,708 reviews
  • Rated 2 out of 5 stars

    Broke on just 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good for endurance. Ear piece is very weak.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wayne, we regret that the headphones failed to meet your expectations and we thank you for giving us an honest feedback. We'll make sure that this reaches the team for investigation and further improvements. Best regards, -Mark sony_US

  • Rated 1 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good quality to be a SONY The ear sponge came apart after a couple of uses for all three that I bought for the kids to use at school

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately they broke three days after purchasing

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Kiki, We are sorry to hear that. These links may be able to help us out resolving the issue:
      https://us.en.kb.sony.com/app/answers/detail/a_id/38966/
      https://esupport.sony.com/US/p/service.pl
      Regards,
      Vincent sony_US

  • Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get what I paid for. It stop working 2 weeks after purchase

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Josesito, thank you for your message. That is unfortunate that the Headphones stopped working. To troubleshoot your unit, check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Best regards, Oscar.Sonystyle

  • Rated 1 out of 5 stars

    Terrible sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These look pretty. But, were a waste of money. You need to twist the plug “just right” to get solid sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too low and terrible sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed them in a hurry for a late dj gig and couldnt hear the music over my speakers. You get what you pay for tho.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Plug issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told they work with phones and we use them for a hearing app in our church but 4 out of 5 phones used there is no sound.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap product, The earphone broke first week of use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOPE! Get something else.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a sony, i thought i was getting a decent piece of equipment..... NOPE! for some odd reason, they did not plug in to any port i put them in. Kept skipping out and scratchy. Very disappointed in sony!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jay1979, thanks for your review. Based upon the specifications of these Headphones, it has a stereo sound L-shaped mini plug. Please check out the following links in response to your concern regarding the sound is keep skipping out and scratchy:
      https://us.en.kb.sony.com/app/answers/detail/a_id/38966/p/40940,41713,82715/c/65,66/kw/Sound%20is%20skipping%20and%20sratchy
      https://us.en.kb.sony.com/app/answers/detail/a_id/47327/c/65,66/p/40940,41713,82715/
      Dave Sonystyle

  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO. It was not worth it. The pads fell off in less than a day. Sound was not good, it sound far away. Not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son for school. They didnt hold up long as they had to bring them back every day. Lasted about 2 months before falling apart.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not last 3 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought theses for my 9 year old to use with his tablet. The 3.5mm stem came out the plug making them useless after just three weeks. Poor construction and durability.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Easy to break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality okay. Very easy to break headphones.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DeeDee, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you so much for your feedback. - Oscar. Sonystyle

  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke after 2 weeks, not made good at all. The design is terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke pretty quickly on the left side ear muff, lasted about a week.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 4 ,2 didn’t work cheap not good quality package well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item a month ago and one off the ear pieces came off, the whole piece. Bad quality. Really disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rumba is good Ear speaker is bad didn' work at all

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend Rumba but not the ear speaker Rumba is good. Ear speaker is bad didn work at all

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste money on these things. Bought for my kid school used. Two months later im buying new ones..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this a lower score than a one star, I would. The quality was scratchy. Bass non-exsistent and material of the headphones were disgusting. I shouldn't have expected much though from a pair of headphones that only cost $20

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Babs, We regret to hear that this unit failed to meet your expectations. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. We will forward your information to the proper department. Regards, VIncent sony_US