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Customer Ratings & Reviews

Model:
MDRZX110/BLK
SKU:
12220753
$19.99
Save $5
The comparable value is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 17708 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the exceptional sound quality and comfortable design of these headphones, which are frequently praised for their great value. Users also appreciate the lightweight, foldable construction and the satisfying bass performance. While the overall experience is positive, some customers noted that the volume could be louder and suggested improvements to the cord length and microphone inclusion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 861 Showing 17,201-17,220 of 17,708 reviews
  • Rated 1 out of 5 stars

    These headphones are extremely faulty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive purchased these headphones 3-4 times now and they last a few months before the sound goes out in one ear due to the wire or headphone design. Spend the extra money and buy better headphones that would last.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TrendHP, thanks for bringing this up and we apologize for the inconvenience this may have caused you. Please refer to the link below for possible troubleshooting steps to fix this issue. I hope it helps. Regards, ^Ron

      https://www.sony.com/electronics/support/wired-headphones-headband/mdr-zx110/articles/00024605 Sony_US

  • Rated 1 out of 5 stars

    Disappointed, no very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is not built well. It broke shortly after we bought it and I always take care of my electronics. It's my second Sony headphone and both failed to meet my expectation. I would not buy Sony headphones any longer.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We regret that the unit failed your expectations, HandyDaddy. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. With regards to your concern, you may reach us at socialsupport@am.sony.com so we could assist you further. Best regards, -Erin sony_US

  • Rated 1 out of 5 stars

    Terrible not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headhones stopped working after a week. they don't even seem original they look like they were poorly made.. and for its price definetly not worth it I could purchase a better one that last longer for the same price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bardibaby, we appreciate bringing this to our attention and we are more than happy to take a look at this matter. Please reach us out at socialsupport@am.sony.com. Please include your contact and product information. Let us see what we can do to help you. Thanks! ^Ron sony_US

  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money, they are cheap for a reason. The sound quality is awful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of $20

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are total junk, a complete waste of $20.00. Drop $50 on the next tier up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not long-lasting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pair for my son, luckily I bought the year extension....within 2 months I brought them back and got an exchange....another month or so the new set was done... Went to another option to upgrade.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Debbyvac, we regret that the unit failed to meet your expectations. Please be assured we take this very seriously and continuously strive to improve our products. we'll pass this to the relevant team. -Erin sony_US

  • Rated 1 out of 5 stars

    They were very inexpensive, ok for audio books

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was much poorer than I expected of anything from Sony as an on-ear headphone. I keep them to use with my fire tablet to listen to audiobooks at avg volumes they are fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse experience ever and the Laptop I purchased was defective so I exchanged it for another one and that one was defective. I went in to return it and they would not give me the full refund. I will never shop at Best Buy again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rayy, Thanks for bringing this to our attention. We will forward your information to the proper department. Thank you for your feedback. Regards, Vincent ​ sony_US

  • Rated 1 out of 5 stars

    Bad plastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase ever. Hard cover, heavy and all plastic. Totally useless even for a day. Couldn't use at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    low quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daugter on Black Friday 2014. The connector broke in her phone jack 2 weeks later. Had to use tweezers to remove the connector. Not even worth the sale price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello robinsonfam! Thank you for the feedback, we will forward this information to the proper department for review, please check the service options for this unit by following this link :  https://eservice.sony.com/webrma/web/index.do ~ JeannetteSonystyle

  • Rated 1 out of 5 stars

    poor audio quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor audio quality some sharp noise is always there while using

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap build quality and harsh sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even for an inexpensive pair of headphones they are cheaply built. They sound harsh with very little bass

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good Sound & Good Comfort - Great Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My eyeglasses make it difficult to find comfortable headphones. These sit lightly on my ears and don't push my glasses earpieces into my skull. That light pressure means they will stay on during a casual walk but they won't stay in place for jogging or exercise. They sound good and respond well to the EQ app on my phone so I can add back the high treble that my aging ears have trouble hearing. When I use EQ to boost deep bass it sounds solid and undistorted. They fold flat so I can stuff them in my laptop bag. The cord is sturdy and should hold up to normal use. Bottom Line: these headphones combine comfort, good sound, and they are designed to take with you for commuting or travel. A huge bargain at their $20 price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlanInHouston, We are glad that it's performance meets your standard. Thank you for choosing SONY! ~Ralph sony_US

  • Rated 1 out of 5 stars

    Not the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality considering is a Sony, no base no nothing. You know what they say, you get what you paid for. Even the $25 dollars for this quality headphones is too high for what you get.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones for teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were garbage and broke after only 30 days or less of use. Granted, they weren't expensive (around $20/$30), but no way would I purchase the protection plan for a product of that cost.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to connect to my laptop. Might be user error but I bought it for work and to talk to customers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Spend a little more to get something better.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones don't swivel so it pinches the back of my ear with my glasses. The sound is just ok.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 2 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to give a review to this product. I bought these for my wife to use with a hospital TV. During the 2nd day of her stay, sound started coming from only one side. That is the basis for the low rating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Microphone

    Rated 4 out of 5 stars

    Good headphones for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up at a BB mobile store for $10 with a $5 reward card, and for the money I couldn't be happier. That being said these are not the best headphones that you can buy. The sound is good not great. The bass is definitely noticeable which for me is a good thing. They seem to have a solid build but I was a still bummed that they don't fold up like the old Sony ones (these ones bend sideways). Another thing that i was disappointed was the lack of a mic. In the image of the of the headphones it shows a mic but it actually doesn't come with one. Not a huge deal but would've been nice. Other than that they are a nice pair of headphones and you can't go wrong if you are looking for a cheap pair of headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke way too easily after use the first two months. The part that holds the speaker is just junk. My daughter ended up supergluing the thing together. Decided to go with Beats for future purchase

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamer25, We are sorry to hear this. For further assistance with this, kindly visit this link: https://esupport.sony.com/US/p/service.pl. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products and services. We will forward your information to the proper department. -Vincent sony_US