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Customer Ratings & Reviews

Model:
MDRZX110/BLK
SKU:
12220753
$19.99
Save $5
The comparable value is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 17711 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the exceptional sound quality and comfortable design of these headphones, which are frequently praised for their great value. Users also appreciate the lightweight, foldable construction and the satisfying bass performance. While the overall experience is positive, some customers noted that the volume could be louder and suggested improvements to the cord length and microphone inclusion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 885 Showing 17,681-17,700 of 17,711 reviews
  • Rated 4 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using it and it works great. Easy to carry !!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is better than I expected for the price paid.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for me to give my nephews I got one but would get 2 more the only bad thing is the other black round thing has a scratch so it doesn't look new, I'm so lazy to go to Best Buy so would just have to deal with this and order 2 more online

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son, but at the end he wanted wireless headphones, had to return them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great price value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphone but after a few months they always stop working, I went through like 4 pairs of these before I gave up buying them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    White Labor Free Of Pain Day!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality should be louder and better,I almost returned this item.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    NOT as pictured - no mic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture shows this is the version with the mic - it is NOT. I already have a couple of these headphones in the non-mic version and I ordered these specifically because of the mic. Needless to say I am very disappointed and now I have to make a trip to the store to return them. I don't purchase from Best Buy much because their pricing is usually higher and now I have been given another reason to avoid them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi iamn0angel, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron Sony_US

  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Advertises what it doesn't provide

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The site specs say that these headphones have a microphone, and the picture seems to show the microphone. The headphones do NOT have a microphone. So now I get to go back to Best Buy to return the three that I bought, and to reconsider shopping at Best Buy in the future. You know, I don't have to drive anywhere to buy from Amazon.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Deceptive Photo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is misleading, there is no microphone as advertised in the photo. The headphones are small, which make them uncomfortable to wear. The sound quality sounds extremely cheap for a $20 pair of headphones (reduced price to $10). I'll be returning these soon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor set of headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap pair of headphones. The code is too short.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the gas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to get a pair of headphones and had seen these on sale online for 11.99 and they do price matching! Id seen all these great reviews and i really needed a pair of cheaper headphones just to hear music while tracking drums and they needed to be long enough to make it to my.computer. The last sony i had at this price point was a pair of studio headphones and they were one of my favorite pair ever, so i took a bite. Got home, tore open the packaging, and immediately tested them out. INSTANTLY, the sound was way worse than i could have anticipated. The audio quality was poor, the dB was weak, every move i made caused crackling due to poor jack quality in the connector molding (plugged into a brand new iMac thats been successful with other pairs and no issues). On top of that, the general construction is really poor, which is to be expected to some degree, but this is just bad. The plastic is really flimsy, foam padding is almost nonexistent, the inner driver covers and cloth feel like theyre made of cardboard and tissues, and the headphone adjustment sliders too easily move around. For now, ill have to stick with my apple earpods until i can find a pair of headphones worth the drive or even a mouse click. Atleast i can hear sound with the earpods that isnt the equivalent to listening to rats in a trash can.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Christian! We thank you for the feedback you have provided regarding the quality of these headphones since it will help us with the betterment of our future units.~Jeannette sony_US

  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Wrong description

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphone assuming it had a mic. But when I picked it up, it didn't have a mic. I returned it on the spot. Buyer beware. PS I had the non-mic version bought from BestBuy. But then again I am buying the one with a mic and is shown in the picture.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi msumulong,
      We appreciate bringing this to our attention and we are more than happy to take a look on this matter. Thanks,
      >Joffrey sony_US

  • Rated 3 out of 5 stars

    Not enough base

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 11 year old who is used to listening to apple headphones and he was disappointed with the quality of the bass.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not give a 1 star had there been an option for "0 stars". Not a reliable brand at all. I had a different model of Sony headphones , and it broke by the hinge. Reached out to both US and Japan headquarters about the issue. Received a reply email stating that the Sony engineers agree that there is a defect with the product, but they cannot exchange it because it was out of warranty. If a product has a defect, and company admits it, then why does not matter what the purchase date it. Anyway I highly recommend to stay away from sony headphones in general.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for cheap headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for around twenty dollars is not a bad product, there are some better and some worse on the market

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones but the break in a couple of months.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MeaghanMcAdam18! Thank you for your feedback, we will make sure to pass this information to the proper department for future reference. Also keep in mind that this unit comes with a factory limited warranty of 90 days from the original date of purchase of the headphones.~Jeannette Sonystyle

  • Rated 2 out of 5 stars

    Not bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're not bad for the low $10 price. It's just that they are not very good if you are used to headphones like Bose.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Taking back

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for travel. Tried them with iPad Air and there was extremely faint volume. Worked fine with iPhone 5S. Must be a compatibility issue. Tried all the Sony trouble shooting suggestions

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cakeman1, thanks for the review. We're sorry to hear that this unit failed to meet your expectations. We don't guarantee that this unit will function exactly as you wish or be compatible with third-party manufacturers. Your feedback is highly appreciated. Regards, dave Sonystyle

  • Rated 1 out of 5 stars

    Pretty and comfortable..but shoddy pins.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so tired of all the ugly black headphones,so these were a relief to find...until within the space of 5 months i had 3 of them break! and all at the same spot too. the pinset where they fold up has VERY shoddy welding so even setting these down too hard broke them. the first one just crumpled from me setting them down(I didn't even know they had broken until hours later cause i was cleaing) the 2nd was my fault but the 3rd the pin just fell out! buyer beware! I wish i had read reviews before buying these, thats for sure.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Sony headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent brand. Quality product. Price was great. Service was great. Kudos!

    I would recommend this to a friend