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Customer Ratings & Reviews

Model:
MDRZX110/BLK
SKU:
8618232
$10.00
Save $14.99
The comparable value is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 17693 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the excellent sound quality, comfort, and good value for the price, often praising the lightweight, foldable design and good bass. While the fit is generally well-received, some users desire louder volume and a longer cord. The primary drawback noted by customers is the absence of a microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 864 Showing 17,261-17,280 of 17,693 reviews
  • Rated 1 out of 5 stars

    worked fine for almost a week then died.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have taken them back but my time is to valuable to me so I just trashed them and ordered a set on Amazon.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mike, We are sorry to hear what happened. In this case, Please allow us to help you and make this a better experience. Kindly send us an email at socialsupport@am.sony.com including my name, model number and this feedback post in the email. Hope to hear from you. Regards, -David sony_US

  • Rated 1 out of 5 stars

    Disappointed at Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a week old and started to have static on right channel.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loss of sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started loosing sound on one side of the ear phones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was good but l expected it to have more bass and a crisper sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can barely hear anything on the headphones would return but my package is in the trash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for the plane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took these on a air plane trip and couldn't hear a thing! They are nice looking but I would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had these for a short period of time and already if the cord moves while listening with them it cuts out. Do not get these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stop working after a couple months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after a couple of months. Only one side of the speaker worked. The sound went in and out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy again. I would not except this from Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to like these but they did not last very long. Not very durable but I guess you get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marcus, we regret that the headphones failed to meet your expectations and we thank you for taking the time in writing us an honest feedback. I can assure you that your feedback will be brought to the attention of a relevant department for further improvements. Once again, thank you for your input. Best regards, -Mark sony_US

  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The module end that plugs into the unit broke off within three weeks. Very disappointed in the quality of the headphone.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Deltacop, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar.

  • Rated 1 out of 5 stars

    Martialo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter but the same fay i regretted my money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AMAZING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these headphones for over a year now, and I gotta tell you, they are PERFECT. I been waiting for at least one ear to stop working after all this time because of past headphones from other companies BUT It hasn't! Not only do they fold so you can store it neatly in your bag, they LAST LONG. (I'm using them right now as I type, listening to music.) Nothing too fancy, it does it's job, actually does more for such a good price!!!! You will not be disappointed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THESE HEADPHONES.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone stopped working in 3 months. It is garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke the first day of using them. Bought 3 pairs. Same issue with all 3.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Received broken.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased and immediately broken. Returned same hour.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cheaply made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke within two days. The 1/8" insert broke. It bent when my daughter pulled it out of her cell phone.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello scbuckeye, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Rated 1 out of 5 stars

    Have gone through 3 pairs...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased these 3 times for my child to use. Eventually every pair stopped working. Stay Away

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, MainPFT, That is definitely not the news we like to hear. If you can still have the units, we suggest visiting the links below to troubleshoot the issue:
      https://us.en.kb.sony.com/app/answers/detail/a_id/38966/
      https://us.en.kb.sony.com/app/answers/detail/a_id/47327/
      We will pass this to the proper department. Thank you for your time.
      Regards,
      Vincent sony_US

  • Rated 1 out of 5 stars

    Great price. Poor quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter for Christmas. After unplugging them from her Kindle 2x, the plug jack separated from the wire.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke on the third day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product bought two one broke on the third day the other one of the speakers already went out

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tforce31, we regret that the headphones failed to meet your expectations and we want to make it right. Kindly email us at socialsupport@am.sony.com with all the info about your two headphones and we'll do our best to correct this. Regards, -Mark sony_US