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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 17609 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the ZX Series Wired On-Ear Headphones for their great sound quality, comfort, and reasonable price. Many appreciate the fit, light weight, and foldable design, as well as compatibility with devices that have a headphone jack. Some customers feel the volume could be louder and the cord length could be longer, while others would like to see a microphone included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 17,609 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Presentation/Availability: Product was well packaged with no broken/opened box. There weren’t many available at the store (maybe 1 remained). Performance: It does exactly what I needed from this device. They can bend for taking less space when storing which I like it a lot. Being Sony®, the sound quality is as expected, VERY GOOD!! I have used it on the laptop, tablet and iPhone to listen to music and streaming TV shows. The earpiece (over the ear) is comfortable for using it on long periods (longest I have used them is 3 hours without feeling uncomfortable). Have no problem with them so far. Will definitely recommend this if you are looking for good sound quality headphones under $20 (still can believe the price was $19.99, I checked it twice with the employee). Customer service: EXCELLENT customer service. I was greeted by an employee as soon as I walked through the door. Then other employee asked what I needed. He had strong knowledge of what I was looking for and helped me to get to the right area for getting my product, which I did quickly and he gave me recommendations which is something that you don’t find everywhere. THANK YOU!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Headphones for the finicky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. Fits well without hurting her head. Good sound quality. It's surviving all the beatings it gets, as she totes it around in her backpack to school everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect for me to plug into my laptop to watch movies and to my cell phone to listen to music when I go walking. I was also surprised that I can use them to talk on my cell as well! They are comfortable on my ears and fit my small head snugly. They do adjust too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. This is the second pair that I have owned. They are comfortable and the sound is great. I highly recommend them. They are a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great pair of headphones, durable and priced right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these all the time with his phone. They finally gave way after years of service. He says they sound great and are comfortable. We went to the store and everything either looked cheesy or cost 3x-5x as much. Then we found this set again... and now everyone is happy! I also like how they fold up!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear good sound light weight and great value

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Price

    Rated 5 out of 5 stars

    so cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy, great sound, great fit, love the design, can't beat the price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Listen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on sale for 9,99 at Best Buy. Excellent sound, comfortable fit

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    School use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bout these for my 8 year old son for school. Well worth it, non expensive, good quality . My son loves them and actually rated sound quality and comfort

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 4 out of 5 stars

    Budget friendly and good sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well and comfortable. Use with my computer and price is right for a good budget set of headphones. Sound is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter for her birthday a little over a month ago. I bought them because they were cheap, of the desired style and my daughter goes through headphones at an alarming rate. She is like the George RR Martin of headphones. Anyway, here we are over a month later and they haven't been destroyed, which I can only assume to be due to the discovery of some kind of super plastic. They seem to function well enough at transferring nose from one nearby source directly to your head as I haven't been asked for another. They haven't been lost either, which I attribute to their bright whiteness. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were actually one of the cheaper headphones for sale, which surprised me. I bought these for my nephew (he's 8 years old) and he loves them. They're comfortable and adjustable. I like how they fold in a little for easier storage. Sometimes they work too good because he can't hear if someone tries to talk to him. =)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Clean simple headphones for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 10 year old daughter for school something simple. Has great sound very clear and light weight, extra long cord, semi foldable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality for under $20

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these Sony wired headphones for my 7-year-old, and they’re perfect! Fit him just right, and he uses them with his laptop, phone, and piano. The sound quality is surprisingly great for under $20. Durable and does the job without breaking the bank—definitely a win!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Lasted with all parts intact.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable, my kids love them. They've actually made it to school and back and still intact. I've purchased 3 pairs, and so far they're all working still. I've used them and find them comfy and good sound for movie watching. (I've not used them with music)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Great value for a growing child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this on sale while looking for back-to-school earbuds for my two elementary-age boys. Excellent value, and has survived already three weeks of being tossed around. (I did get a soft case online for these - while they fold they still are subject to abuse outside of something to protect them.) Nice sounding too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Great sound, even better price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the $15 price you couldn't do better. I did not need Bluetooth, or a highly priced headphone set. Don't like ear buds. Wanted comfort on my ears, good sound, & a reasonable price. That's exactly what I got! Went back & bought another one for my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphone for grade schooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are such a great value! The sound is clear with good bass, and they’re lightweight and comfortable to wear. I use them for extended listening and they don’t feel heavy or tight. They’re simple, reliable, and get the job done perfectly. I’m very happy with the quality for the price. Definitely satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Great quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones; comfortable, good sound; a great deal for the price if you need something basic but quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 4 out of 5 stars

    Good Sound & Price - Disposables

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sell for $20, but between $10 and $15 during various Best Buy promotions. Very comfortable. Sound quality is much better you would think at the price point. However, they do eventually fail, usually one side at a time. They are still a bargain and every few years I just get another pair.

    I would recommend this to a friend
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