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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 17609 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the ZX Series Wired On-Ear Headphones for their great sound quality, comfort, and reasonable price. Many appreciate the fit, light weight, and foldable design, as well as compatibility with devices that have a headphone jack. Some customers feel the volume could be louder and the cord length could be longer, while others would like to see a microphone included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 17,609 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for smaller ears!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these earphones for my 7 year old daughter to use on a long flight. The sound is very good and crisp, and the headphones are perfect size to cover her little ears. We are very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphone value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to tell when paying much more delivers value. The helpful associate said more money buys better sound quality and battery life. Don't need something you have to worry about someone wanting to steal them. Only time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my child to use for gaming and the quality and performance is comparable to a more expensive gaming headset

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 3 out of 5 stars

    got what i paid for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if ur worried about spending a fortune for headphones these days, these r just right. run about $20 and they have more than enough power to hurt the ear drums if u allow them to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. My son uses it for school. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these before a trip. I didn't want to spend a lot of money in case they got lost or broken. The sound quality was very good, especially for the price! I would definitely recommend these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MamaBlue,
      We're really glad to hear that you're having a good time with these pair of headphones! Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 3 out of 5 stars

    Compact, no frills, adequate sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At less than $20 you shouldn't be expecting a heavenly choir of angels to purr from these cans. They fold, which was the key selling point for me. Needed something inexpensive that would fit in my briefcase with all the other whoop-dee-doo and not add a lot of weight. I like Sony and own a $200+ set of Bluetooth headphones, but they're not practical for hauling every day and can get scuffed up. These inexpensive folding sets are perfectly serviceable, though I use this less expensive pair for conveninece more than sonic quality. In sum, a good choice for everyday knocking around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElJefe, We do appreciate your honest feedback about the headphones. This will surely help us in improving the overall quality and performance of our product for better user experience. We're always looking to make SONY better. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for my mother to use with your CD player which she uses to listen to audio books.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Very comfortable Fantastic bargain

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphone for hearing problems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear hearing aids, so listening to music while on my computer is less than satisfying. Bought these to help with that. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great pair of headphones for a great price. Did not go to the store looking for headphones but could not beat the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony - ZX Series Wired On-Ear Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones, but they have don’t have a lot of bass.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for school activities. My son uses them for his activities at school and so far so good. No problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    It's great for my toddler!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one to replace the broken headphone for my 5years old. And I love it!! It fits perfect and stays on his ears, not like the old one which slips off from his ear easily. I will buy another one for my 3 years old soon!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rinri, nice to hear that you're happy with your purchase. Thanks for choosing Sony! enjoy! - Ella Sonystyle

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Toddler approved

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a toddler to use mainly on a family car vacation. She Didn’t complain about volume or fit so I took that as a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pets chewed up my production headphones I’d had for 10+ years and this was the first model that came up when I went looking for them. Just as good if not better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT FOR CHILDREN AND ADULTS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT IS GREAT FOR ME BECAUSE I CAN'T USE LITTLE EAR PLUGS. THERE SOFT GOOD SOUND. I CAN ACTUALLY HERE FROM BOTH SIDES AND MY SON'S NOW ASK TO BORROW THE. I SAY BECAUSE I ALREADY BOUGHT THEM THERE'S LOL. LOVE THEM.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Value

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound ok for that deal not too bad for 10 bucks what’s expert

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Inexpensive, quality product and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a cheap headphone. Went to store, browse the display. Stunned at price and Sony brand. Looked no farther, ran to cashier to confirm price. Best Buy is my first and only choice for all y electronics needs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My head Set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Head Phone’s, My daughter loves these head phones. My daughter say they are loud and u can hear everything real clear.

    I would recommend this to a friend
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