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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 17627 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the ZX Series Wired On-Ear Headphones for their great sound quality, comfort, and reasonable price. Many appreciate the fit, light weight, and foldable design, as well as compatibility with devices that have a headphone jack. Some customers feel the volume could be louder and the cord length could be longer, while others would like to see a microphone included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 647 Showing 12,921-12,940 of 17,627 reviews
  • Rated 3 out of 5 stars

    good phones for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them to listen to music on my new Lenovo laptop that I also bought from Best Buy. They work just fine with one drawback...no inline volume control. If they had that then they would have been a 5 star item, but maybe someday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wired headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Needed a simple pair of headphones for a person who is blind to listen to audible books.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone working really well. My recommendation for this item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good traveling headset for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headsets could be better in sound quality but for the price you know what you're getting. I got these for my three kids to travel with and they actually love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use on I pad to listen to podcasts or YouTube without disturbing anyone. Not noise canceling in case someone needs your attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and priced right.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a elder friend to watch TV with the volume up and not bother others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Light weight, Comfortable and great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are wired but are very comfortable, adjustable, light weight and have a great sound. Highly recommended for use with portable playing devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Laptop with Driver Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the laptop first arrived, it was consistently crashing. I came to realize that this was a simple matter of updating the BIOS and the drivers. Once that was accomplished, the laptop ran perfectly, and now I would highly recommend it: if you have a little technical know-how.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good, but ...........

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and sound quality are great, but it broke after a few weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself because it was a SONY brand and very reasonably priced. As soon as one of my grandchildren discovered it, it disappeared and I had to go buy another one. A great and inexpensive gift for a grandchild or for them to give to a friend on his or her birthday, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable but good for the kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously not the best type of headphones but if you want to gift them to small kids they’re perfect!!!! And you dont need to spend a lot of money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    OK for low expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wanted something to allow me to work at my computer in a room where people were talking or watching TV. These headphones do a good job of allowing me to work to the sound of music. Sound quality is decent, though there's already a problem after a very short time, which is that the sound only comes out of one side unless you jiggle the wire at the place where it connects to the device it's plugged into.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reginald, We're sorry to hear that it's not working properly. You may check on this link for troubleshooting steps to help isolate the issue:
      https://us.en.kb.sony.com/app/answers/detail/a_id/38966
      ~Ralph sony_US

  • Rated 5 out of 5 stars

    Sony ZX Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony earphones have clearly met my expectations and needs. I have purchased several Sony products over the years with good results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s not bad, it does what u need it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White Headphones- Easy to Label

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and can label easy. Used for school, and last if you use a hard case when moving from class to home use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what they cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for an inexpensive set of headphones for my son. These were perfect because he liked that they were white, and I liked that they were less than $20 (didn’t want to invest much in case he lost or broke them - which he did). Would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great! My son needed headphones for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, compact headset with good audio experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a headset that is comfortable to wear during long commutes and just relax whenever I want to. This headset was compact to carry on my shoulder or laptop bag and has a good audio range to listen to a variety of music genres and relax. A great value for its price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sterdy, durable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased for my kids for school. I had to get 2, 1 for each of my boys. They get alot of use out of them. Easy to hold in speaker to transport in backpacks. They also use on their video games and they work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of headphone , nothing extra, value for money

    I would recommend this to a friend
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