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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 17627 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the ZX Series Wired On-Ear Headphones for their great sound quality, comfort, and reasonable price. Many appreciate the fit, light weight, and foldable design, as well as compatibility with devices that have a headphone jack. Some customers feel the volume could be louder and the cord length could be longer, while others would like to see a microphone included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 651 Showing 13,001-13,020 of 17,627 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I love listening music with it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good quality for listing and watching the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great right up until I dropped my phone that they were attached to and broke them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my granddaughter . She was able to focus on her tablet and kept her happy and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD GIFT!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS HEADPHONES WAS AN AMAZING GIT FOR LAST CHRISTMAS!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for kids and working ok………………….,……………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked Excellent until they did not, lasted60days

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son, to attend school online, but unfortunately, after 60+ days, the R speaker stopped working. Luckly, I purchased the replacement insurance and was able to get them replaced.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great head phones for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. I use them for monitoring while recording the No Kid Gloves podcast and they work great. The only complaint that I have is that the cable is only 4 ft long so I have to stay that close to my headphone amp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome................. headphone...................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was looking for a solid pair of headphones & I fou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my last pair died I needed to find something fast... Sony is a great brand so I was immediately interested. Looking at the details & checking them out in person I had to have them. After a couple months I'm sure I made the right decision.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK but not great. Sound is too low. Maybe good for children?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap headphones for a school student.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a pair of headphones for my son for school. While sony is a respected brand, the ear padding is not as comfortable as I would have expected, and they feel a bit cheap. We bought them on clearance so I can't complain to much. My son does complain that he has to turn the volume way up on the computer to hear anything through the headphones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt the sound quality for this was just fine, however it could have been better for the price, but I like Best Buy Return policy, you can return with certain time period if you don’t like the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good headphones, bad pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally got these in white and they were the best headphones I've ever had! Like little pillows on my ears! Unfortunately due to a manufacturers defect I had to return them and since I did love them I got them again but in black and from Best Buy(original pair from other store). Unfortunately these are not the same quality. The padding us much thinner and not as comfortable at all! I gave them 2 stara instead of 1 because I believe they are still nice sound canceling quality just wish the padding was better. I would recommend these as long as you are aware of the differences between pairs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rine,
      We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for choosing Sony.
      >Joffrey

  • Rated 3 out of 5 stars

    Comfortable basic headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good for the price and comfortable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were purchased for my 5 year old grandson. He has a large head and children's headphones no longer fit him. These fit just fine and he will wear them as long as he needs without a fuss. They fit and according to him feel "just right" on his head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Dell computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a computer to email, download pictures and type documents. I found the best the Dell computer is amazing and comes with support. The price I paid was excellent and the keyboard is easy, start up fast, great storage and nice vivid colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed wired earphones for use at Gym.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use at Gym while using treadmill - No other use. Works fine!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pic is confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not have mic ( The pic in the product ,shows mic which is confusing and should be removed). The ,right side makes slight noise. Not worth it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works perfectly fine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to use at school. He’s able to concentrate and have zero distractions to get his school work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony ZX Series Wired on Ear Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift. Works great and easy for my elderly mom to use.

    I would recommend this to a friend
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