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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 17627 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the ZX Series Wired On-Ear Headphones for their great sound quality, comfort, and reasonable price. Many appreciate the fit, light weight, and foldable design, as well as compatibility with devices that have a headphone jack. Some customers feel the volume could be louder and the cord length could be longer, while others would like to see a microphone included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 656 Showing 13,101-13,120 of 17,627 reviews
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do break over time so I always purchase the warranty which is cheap and so I just go and replace it whenever it breaks and the warranty comes in very handy. Always a happy customer!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK, But Not Worth The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are OK, but unfortunately, the sound is weak. Vocals and treble aren't pronounced enough. Bass is OK. Does not cancel noise very well. These headphones also crackle some occasionally. Not recommended. Have a wonderful day. God bless you. Jesus Christ loves you! Please stay safe and healthy. You're priceless and you matter! ^_^

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Another good Sony solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for my 6 years old daughter's Samsung tablet. Nothing serious yet, such us DJ kind of needs. But like her father -...me....- she just loves music. There we go. Great solution with good design, color and shape. Works perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inexpensive wired headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these inexpensive headphones to use on a long plane trip. We also connect them into a piano keyboard for private use. Although they are not noise cancelling they should provide help at a lower cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adjust the volume on headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my grandson so when he is using his tablet or playing the PlayStation he can adjust the volume…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mi kid love it is a great product he is using it for school and he enjoy the headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great on flight but would not work on my desktop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this on a 2-1/2 hour flight. It connected to the airlines system with no problem. The sound was great. My only disappointment is that it does not fit into my 2016 Pavilion all in one desktop computer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good price. Desert how to put headphones for when I don't need to be using battery life. Sony has a decent sound also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win, win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson got the black ones so granddaughter got the white ones! Both were happy and I had peace and quiet from the chatter of the games on their phones and tablets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pair for my son so he can use his ipad and phone without disrupting the rest of us and he is constantly using them. They're nowhere near the quality of beats, or similar headphones, but for what it's worth, they do the trick!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got for daughter to use at school

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for simple use for daughter at school. Good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new pair of headphones with my $5.00 Best Buy Certificate. I found these headphones for cheaper for my MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for a friend birthday he loves it wish I would of brought myself one and my kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The basic head phones which are very affordable. My kid uses them and I purchase the protection plan which also affordable. Typically get over a year of abuse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them as a gift for my teen and she loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not very sturdy for little kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the headphones several times because of replacement plan. My daughter has went through several pairs. They are good on sound but not very sturdy to hold up for a child.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MCIndiana, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones, they are very nice and work flawlessly, the folding part of the headphones works amazing and the "L" shaped plug really helps on phones and laptops

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On OK headphone for the prince...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An Ok headphone, for its price, is good. Do not expect an outstanding sound, built quality, etc. It has been used for my kids at school; it works fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They do the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, very inexpensive ear phones. I got them on sale for watching TV in the evenings when I want to be quieter. The sound quality is fine unless you're a stickler for sound quality, I would not buy it for listening to music. But for TV it's perfect. The one downside is the ear pieces do not hug the ears, there are gaps so the sound quality is not as good unless you press them to your ears. I found that if I wear them upside down, they hug my ears better but not snugly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for my son! He loves using them anywhere we go!

    I would recommend this to a friend
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