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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 17627 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the ZX Series Wired On-Ear Headphones for their great sound quality, comfort, and reasonable price. Many appreciate the fit, light weight, and foldable design, as well as compatibility with devices that have a headphone jack. Some customers feel the volume could be louder and the cord length could be longer, while others would like to see a microphone included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 681 Showing 13,601-13,620 of 17,627 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Better than bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s not saying much but they were half as much and the didn’t drop the connection. Sound was good, not great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chip, Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph Sony_US

  • Rated 4 out of 5 stars

    Son uses with computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    18 year old son uses to record music on computer. They do the job. He mentioned the sound quality isn't the best but they get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can hear clearly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good for my child at school. He can hear clearly and it's not fuzzy like the other pair we bought somewhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my granddaughter. She love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using another Sony headset for about 5 years. No problem but it started to fall apart. I replaced with a equalent one that is available on the market and am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sony Headphones and at a awesome price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this item because when my kids break it or whatever the circumstances might be, my Best Buy warranty replaces them for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surround sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this headphone in mind when I came to the store. Always admired Sony products. As a matter of fact, our 55-inch Sony TV is still working great. The color is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s inexpensive and the sound is good. A nice purchase without breaking the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sony wired headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony products are good! should of gotten wireless ones.... Not bad for standard tho..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a cheap brand that work really good no longer available. Had expensive ones they broke real quick. Tried these and they are working good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just need headphones that arnt to pricy . not too worried about losing or breking - don't cary my $$$ phones with me on the rail to and from work - beats ear buds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, but does not fold down to the really small size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality and durability on a budget

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the price, decent audio quality and pretty sturdy construction quality. My daughter loves using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    White headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were a gift to my step daughter. She was very happy & excited to receive them. She uses it, most of the time, when she's on her tablet. She loves it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed headphones for 1st grade and the Sony headphones were the great size and a low price and simple colors glad with his decision

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only use these at work. Helps me get through my day listening to music or news without distrubing my co workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful sound!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids use these headphones for everything; school, home, music, etc. they love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent am good enough for the cell phone and tablet . Bigger ear covers would be nice they’re very small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and ghos quality work. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and style. The price was unbeatable. Very satisfied with my purchase.

    I would recommend this to a friend
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