Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 17627 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the ZX Series Wired On-Ear Headphones for their great sound quality, comfort, and reasonable price. Many appreciate the fit, light weight, and foldable design, as well as compatibility with devices that have a headphone jack. Some customers feel the volume could be louder and the cord length could be longer, while others would like to see a microphone included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 682 Showing 13,621-13,640 of 17,627 reviews
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and style. The price was unbeatable. Very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound quality for the price. Use these for my daughter because earbuds don't fit her ears. They get plenty of use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Android Tablet works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employees are knowledgeable about products & very helpful. They put out good vibes which let me know they were happy to help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Economy headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for my purpose: to listen and not disturb others. Sound is a little “tinny” but what do you expect for the price?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a quick work out but the volume is not the best

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my need

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought at the last minute for a long flight when I couldn’t find the ones I had. The worked great on the plane and were easy to use and pack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my 12 year old’s school IPad, they served him well, but after the school distributed new Ipad’s He was no longer able to plug them into the newer device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 3rd grader to use in school. They lasted the whole school year.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Exactly what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something cheap for my pre-teen boys to use. These fit the bill. Nothing fancy, but good basic headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Poindexter, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Good, inexpensive headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something cheap for my pre-teen boys to use. These fit the bill. Nothing fancy, but good basic headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Poindexter, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Decent sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted, these headphones are at a very reasonable price, but even though they are made by Sony, they leave a lot to be desired compared to their older versions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    It Broke | BB Did Not Replace

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware, the plastic enclosure around the tiny metal brackets will not hold up to pressure over time. You may find that although the sound quality is excellent, the reliability of the assembly might be better with a metal technology solution. I would have been glad to spend an extra 5 dollars for a more reliable housing that did not snap under pressure. If you travel a lot, buy a good case to keep these safe. You will enjoy them much longer than I enjoyed mine... They still work, but cannot be worn because the housing is broken at the hinges. The assistant manager was also quite the rude guy when addressing my argument for exchange (after the 15-day return policy). He wasn't about to lose money on the deal,.. but I did.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent headphones for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for my 10 year old daughter and she likes them a lot. While they don't compare to the higher end headphones they work just fine for entry level headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to grab a pair of headphones quickly for a 5 hour flight (my Beats ones accidentally got packed away in a house move). These do the job. At $20 you can't expect too much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to grab a pair of headphones quickly for a 5 hour flight (my Beats ones accidentally got packed away in a house move). These do the job. At $20 you can't expect too much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously these are not Sony’s high end headphones. But for the reasonable price, these will give you what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, can not complain about anything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally pleased with the headset other than the head band need to be more pliable to adhere and conform to everyone’s head.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get what you pay for

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bare minimum cheap headphones. Low volume not for any major projects.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great produce at a good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a last minute need for a monitor. Produst did the job. The only thing I would chg is the need for them to fit more snug and tighter around my ears.

    I would recommend this to a friend
Sponsored