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Customer Ratings & Reviews

Model:
MDRZX110/WHI
SKU:
8618364
$9.99
Save $15
The comparable value is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 17697 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and good value for the price. Many also appreciate the comfortable fit, lightweight design, and foldable nature, noting the decent bass. However, some customers express a desire for louder volume and a longer cord. A frequently mentioned suggestion for improvement is the inclusion of a microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 852 Showing 17,021-17,040 of 17,697 reviews
  • Rated 2 out of 5 stars

    Breaks easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased multiple pairs of these headphones. They last about 6 months and then they break. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately broke upon the first usage. Do not recommend and best buy and sony would not assist with replacement of fixing the item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 4 months, the headset jack broke off in my daughter’s iPad and came apart. We can’t even get all the pieces out of the ipad. This is poorly made. Don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very sturdy. Considering these are a replacement pair, I think next time I'll have to save up and get a better pair of headphones.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LadyAlex, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 2 out of 5 stars

    Cheap looking quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't feel very sturdy, The sound quality was average. Not worth Sony label or price for that matter.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    nah

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth it, uncomfortable and sound quality is comparable to ear buds

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent. Only got it because it was included with a $10 GC. So essentially $0.60

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound is OK, but fit over ears is poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike many Sony products, this headset does not meet my expectations. While the sound level is OK, the way it fits over my ears is uncomfortable.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WTDoor, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. -Oscar. Sonystyle

  • Rated 1 out of 5 stars

    do not buy from BestBuy - West Lebanon, NH

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally this product is fine. But do not buy from BestBuy - West Lebanon, NH

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2nd pair in 2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They break fast af. I got the black pair first and they broke in about a month. This white pair broke literally a couple of days after I bought them. I could have returned them, sure, but Best Buy is not close to my house and the Uber fair would outweigh the cost of the headphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is overpriced and built cheap. It took my kids about 2 wks to break them. Very disappointed in Sony over this product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Renegadebaileys, we certainly emphatize with your disappointment. Sony takes into consideration all feedback to improve the performance and quality of our products. We will pass this to the proper department. Regards, ~Erin sony_US

  • Rated 2 out of 5 stars

    Short cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ZX wired headphone cable is TOO SHORT to be usable. Now I have something I can't use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only lasted a year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these with moderate usage and yet the cord must be an issue since no longer work. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi,

      We are sorry that our product did not meet your expectations. Please be assured we take this very seriously and continuously strive to improve our products. We'll pass this to the proper team. Thank you.


      Erin Sony_US

  • Rated 2 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left side is not working need to return it!! No review this is the 2nd one that has broken.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gratefully appreciated William's professional approach to his job, and listened very well to the task described.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    5 month durability

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 5 months. The charging port pushed up into the headphones. Broken.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These stopped working after two months. But it was already past the return policy period. I don’t recommend them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two pairs for the kids to use in the car on our road trip. One of the pairs only had one side work (mono) but the other pair worked well. I didn't expect much when I grabbed the cheapest headphones on the shelf but I expected Sony to at least provide something better than these. Only buy these if you're looking for something to serve as "disposable" use headphones. I don't expect the one remaining pair I have to last long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife purchased for going to the YMCA worked well until they died lucky it was within warranty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a cheaply product that may last a few months. Needed something fast for a child so worked out okay for the meanwhile

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Daniel, Thanks for your input. Sony takes into consideration all feedback to improve the performance and quality of our products and services. I’ll pass what you've said onto the proper department. Thank you. -Vincent sony_US