Customer Ratings & Reviews
- Model:
- MDRZX110/WHI
- |
- SKU:
- 8618364
Customer reviews
Rating 4.5 out of 5 stars with 17697 reviews
(17,697 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
- Value4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent sound quality, comfort, and good value for the price. Many also appreciate the comfortable fit, lightweight design, and foldable nature, noting the decent bass. However, some customers express a desire for louder volume and a longer cord. A frequently mentioned suggestion for improvement is the inclusion of a microphone.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Breaks easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have purchased multiple pairs of these headphones. They last about 6 months and then they break. Very disappointed.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately broke upon the first usage. Do not recommend and best buy and sony would not assist with replacement of fixing the item.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 4 months, the headset jack broke off in my daughter’s iPad and came apart. We can’t even get all the pieces out of the ipad. This is poorly made. Don’t waste your money.
No, I would not recommend this to a friendRated 2 out of 5 stars
You get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very sturdy. Considering these are a replacement pair, I think next time I'll have to save up and get a better pair of headphones.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LadyAlex, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph
Rated 2 out of 5 stars
Cheap looking quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't feel very sturdy, The sound quality was average. Not worth Sony label or price for that matter.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
nah
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not worth it, uncomfortable and sound quality is comparable to ear buds
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Cheap
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent. Only got it because it was included with a $10 GC. So essentially $0.60
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Sound is OK, but fit over ears is poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlike many Sony products, this headset does not meet my expectations. While the sound level is OK, the way it fits over my ears is uncomfortable.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello WTDoor, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. -Oscar.
Rated 1 out of 5 stars
do not buy from BestBuy - West Lebanon, NH
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normally this product is fine. But do not buy from BestBuy - West Lebanon, NH
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
2nd pair in 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They break fast af. I got the black pair first and they broke in about a month. This white pair broke literally a couple of days after I bought them. I could have returned them, sure, but Best Buy is not close to my house and the Uber fair would outweigh the cost of the headphones.
No, I would not recommend this to a friendRated 2 out of 5 stars
Cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is overpriced and built cheap. It took my kids about 2 wks to break them. Very disappointed in Sony over this product.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Renegadebaileys, we certainly emphatize with your disappointment. Sony takes into consideration all feedback to improve the performance and quality of our products. We will pass this to the proper department. Regards, ~Erin
Rated 2 out of 5 stars
Short cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ZX wired headphone cable is TOO SHORT to be usable. Now I have something I can't use.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Only lasted a year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these with moderate usage and yet the cord must be an issue since no longer work. Disappointed.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi,
We are sorry that our product did not meet your expectations. Please be assured we take this very seriously and continuously strive to improve our products. We'll pass this to the proper team. Thank you.
Erin
Rated 2 out of 5 stars
It’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left side is not working need to return it!! No review this is the 2nd one that has broken.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gratefully appreciated William's professional approach to his job, and listened very well to the task described.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
I would recommend this to a friendRated 2 out of 5 stars
5 month durability
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 5 months. The charging port pushed up into the headphones. Broken.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These stopped working after two months. But it was already past the return policy period. I don’t recommend them
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
You get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two pairs for the kids to use in the car on our road trip. One of the pairs only had one side work (mono) but the other pair worked well. I didn't expect much when I grabbed the cheapest headphones on the shelf but I expected Sony to at least provide something better than these. Only buy these if you're looking for something to serve as "disposable" use headphones. I don't expect the one remaining pair I have to last long.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello CitS13, thank you for your message. That is unfortunate you've had an issue with the headphones. However, to troubleshoot it, check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. - Oscar.
Rated 2 out of 5 stars
Headphone
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife purchased for going to the YMCA worked well until they died lucky it was within warranty.
No, I would not recommend this to a friendRated 2 out of 5 stars
Okay for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a cheaply product that may last a few months. Needed something fast for a child so worked out okay for the meanwhile
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Daniel, Thanks for your input. Sony takes into consideration all feedback to improve the performance and quality of our products and services. I’ll pass what you've said onto the proper department. Thank you. -Vincent

