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Customer Ratings & Reviews

Model:
MDRZX110/WHI
SKU:
8618364
$9.99
Save $15
The comparable value is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 17697 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and good value for the price. Many also appreciate the comfortable fit, lightweight design, and foldable nature, noting the decent bass. However, some customers express a desire for louder volume and a longer cord. A frequently mentioned suggestion for improvement is the inclusion of a microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 855 Showing 17,081-17,100 of 17,697 reviews
  • Rated 2 out of 5 stars

    Needed to grab inexpensive headphones quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are cheaply built and I dont see them lasting to long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a year of buying them. Would not buy them again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are decent quality, but didn't last very long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price there OK but quality is not that good sound wise they break very easily

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not so good quality of the sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very good sound like BOSE. they broke easily after a while.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 pairs and one of them broke right after my daughter opened the package the plug came off rediculous

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without mic but charging with mic price, amazon is the good option

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi manoj, Thanks for bringing this to our attention. We will forward your information to the proper department. Thank you for your feedback. Vincent sony_US

  • Rated 2 out of 5 stars

    Headphones ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphone for my daughter. She says it is sometimes difficult to hear from it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jones, Our apologies for the inconvenience that this may have caused. In this issue, you should check the connected devices and the headphone connection. You can check and follow the guidelines from this link: https://us.en.kb.sony.com/app/answers/detail/a_id/39029
      Regards, -Jay sony_US

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Ugh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that loud .. broke within 4 month wouldn’t buy them again

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mick, We're sorry to hear about what happened. We do appreciate providing us with your feedback for the betterment of our product. You may have it serviced by visiting our eservice website at https://esupport.sony.com/US/p/service.pl
      ~Ralph sony_US

  • Rated 5 out of 5 stars

    Good headphones for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons loves to use his headphones and I love that I don’t have to hear his YouTube.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    mister

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a piece of junk!! Buyer beware, these are ill-fitting for anyone over six years old, and they sound like a tin can. I cannot believe they have a 4.5 rating, what a waste of even a dime.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are still working in one ear but they are just as bad as the black ones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They handed me an open box.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open, they gave me an open box I told the representative it looks open if he could check it and he told me it’s normal went home for a road trip and it was missing the cushions. Not worth my time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I made bum purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound like they have a short in them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing I like about these headphones. Sound quality not good, bad fit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for virtual school and they didn’t work

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    if you like quite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough! No bass, best for someone that volume doesn't matter

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bill, we regret to hear that this unit failed to meet your expectations. We apologize for the disappointment this has caused you. Your feedback is highly appreciated, we will forward your post to the proper department for future reference. Thank you, Dave Sonystyle

  • Rated 1 out of 5 stars

    Terrible sound and broken instantly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this with the left broken and lacking in sound to the right. I am also unable to return the product due to the request of additional parts that weren't part of the purchase possibly being charged to me. I am very disappointed in this product and in Best Buy return policy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I though because the price being low it would be perfect however one side died like in a week

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Leakleak33, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, troubleshooting steps are available in the following link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar. sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought these for my son to use when listening to his tablet. So far so good.

    I would recommend this to a friend