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Customer Ratings & Reviews

Model:
MDRZX110/WHI
SKU:
8618364
$9.99
Save $15
The comparable value is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 17697 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and good value for the price. Many also appreciate the comfortable fit, lightweight design, and foldable nature, noting the decent bass. However, some customers express a desire for louder volume and a longer cord. A frequently mentioned suggestion for improvement is the inclusion of a microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 857 Showing 17,121-17,140 of 17,697 reviews
  • Rated 1 out of 5 stars

    Save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap and flimsy and the sound is horrible. The ear padding feels really cheap and it took me back to those of you who are old enough to know in the eighties and the nineties the walkman.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    no worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headphone is way to tight and barely covers your ears

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello durrr, thank you for your message. That is unfortunate that your Sony Earbud Headphones did not meet your expectations. However, thank you so much for your feedback. Best regards, Oscar.Sonystyle

  • Rated 2 out of 5 stars

    Fair sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No base, weak mid, tinny hi's. If you have nothing else to use, these are passable.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mojo, thank you for taking the time to write a review. We're sorry to hear that this unit failed to meet your expectations. Your post is highly appreciated and it will be forwarded to the proper department for future use. Dave sony_US

  • Rated 2 out of 5 stars

    Broke

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t last and broke very fast. I was very disappointed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    fine for streaming movies and audio books

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fine for streaming movies and audio books terrible for music

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in this Sony purchase due to the sound quality was extremely poor

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nurge24, We regret to hear that you were not satisfied with the quality. We value your feedback and it will surely be forwarded to the proper department for the betterment of our products. Thank you for your time. -Jerome sony_US

  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable. You pay for what you get. Returned and bought the Bose headphones.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kansasflash, It is unfortunate that the headphones had to be returned, thanks for bringing this to our attention. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. Thank you for your time. -Vincent sony_US

  • Rated 2 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 3months of kids using them at school once a week and stored in a box

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    cheap price cheap product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you get what you pay for poor performance poor sound quality

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Budget headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for an extra headphone. No sound elimination so you get what you paid for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gives an awful headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a while of wearing the headphones you'd get a headache so it becomes non-effective.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bfonte,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you. >Joffrey Sonystyle

  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and it's already broken and a couple weeks old. This product was a waste of money. I suggest you not purchasing this worthless product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I bought them for my parents in white ans black.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones very fragile, snapped in less than a week of purchase. Sound quality okay.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeeDee, we're sorry to hear about what happened to your Headphones. We apologize for the disappointment this has caused you. We would like to recommend to send your unit to a Sony facility to be repaired, please visit our eService website at eservice.sony.com. Your feedback is highly appreciated and we will forward you post to the proper department. Thank you for your review. Dave Sonystyle

  • Rated 2 out of 5 stars

    Replaced 3 X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the headphones work, but keep breaking. We have replaced them 3 X already...

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dingk, thank you for taking the time to write a review. We are more than happy to forward your feedback onto the proper department. We place a very high value on feedback from our customers because it allows us to continue to improve. If you would like to send your unit for repair, please visit eservice.sony.com. Thanks again and have a wonderful day. Dave

  • Rated 2 out of 5 stars

    Pretty flimsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made would not recommend,ear piece fell off less than 3 weeks of use

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Will, Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback. -Vincent sony_US

  • Rated 1 out of 5 stars

    Don't buy anything online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They want me to take another product not the one I ordered and of lower quality. I lost my gas money half an hour driving because the image that I showed on the app was wrong. Do not buy anything online at Best Buy. I wanted to sell more equipment expensive that was his offer and discount a dollar.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , especially for the price. My daughter loves them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy another brand these are just terrible. I LOVE SONY but not these!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Szuba,We regret to hear that your device's performance failed to meet your expectations. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. ~Ralph sony_US

  • Rated 1 out of 5 stars

    Not a good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very soon it stopped working from one side. Unfortunately i cant return also. I was very excited about using this but in just 2 weeks it stopped working from one side. I ordered it since its from sony, i could have ordered any brand which i am sure could have worked better. Disappointed !!

    I would recommend this to a friend