Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MDRZX110/WHI
SKU:
8618364
$9.99
Save $15
The comparable value is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 17697 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and good value for the price. Many also appreciate the comfortable fit, lightweight design, and foldable nature, noting the decent bass. However, some customers express a desire for louder volume and a longer cord. A frequently mentioned suggestion for improvement is the inclusion of a microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 861 Showing 17,201-17,220 of 17,697 reviews
  • Rated 1 out of 5 stars

    Cheap build quality and harsh sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even for an inexpensive pair of headphones they are cheaply built. They sound harsh with very little bass

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good Sound & Good Comfort - Great Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My eyeglasses make it difficult to find comfortable headphones. These sit lightly on my ears and don't push my glasses earpieces into my skull. That light pressure means they will stay on during a casual walk but they won't stay in place for jogging or exercise. They sound good and respond well to the EQ app on my phone so I can add back the high treble that my aging ears have trouble hearing. When I use EQ to boost deep bass it sounds solid and undistorted. They fold flat so I can stuff them in my laptop bag. The cord is sturdy and should hold up to normal use. Bottom Line: these headphones combine comfort, good sound, and they are designed to take with you for commuting or travel. A huge bargain at their $20 price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlanInHouston, We are glad that it's performance meets your standard. Thank you for choosing SONY! ~Ralph sony_US

  • Rated 1 out of 5 stars

    Not the Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality considering is a Sony, no base no nothing. You know what they say, you get what you paid for. Even the $25 dollars for this quality headphones is too high for what you get.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones for teen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were garbage and broke after only 30 days or less of use. Granted, they weren't expensive (around $20/$30), but no way would I purchase the protection plan for a product of that cost.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to connect to my laptop. Might be user error but I bought it for work and to talk to customers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Spend a little more to get something better.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones don't swivel so it pinches the back of my ear with my glasses. The sound is just ok.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 2 days

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to give a review to this product. I bought these for my wife to use with a hospital TV. During the 2nd day of her stay, sound started coming from only one side. That is the basis for the low rating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Microphone

    Rated 4 out of 5 stars

    Good headphones for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up at a BB mobile store for $10 with a $5 reward card, and for the money I couldn't be happier. That being said these are not the best headphones that you can buy. The sound is good not great. The bass is definitely noticeable which for me is a good thing. They seem to have a solid build but I was a still bummed that they don't fold up like the old Sony ones (these ones bend sideways). Another thing that i was disappointed was the lack of a mic. In the image of the of the headphones it shows a mic but it actually doesn't come with one. Not a huge deal but would've been nice. Other than that they are a nice pair of headphones and you can't go wrong if you are looking for a cheap pair of headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke way too easily after use the first two months. The part that holds the speaker is just junk. My daughter ended up supergluing the thing together. Decided to go with Beats for future purchase

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamer25, We are sorry to hear this. For further assistance with this, kindly visit this link: https://esupport.sony.com/US/p/service.pl. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products and services. We will forward your information to the proper department. -Vincent sony_US

  • Rated 1 out of 5 stars

    Do not purchase

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. the sound faded out several times. The ear covers are small and did not fit over my ears. I returned them to the store for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Plug not durable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug broke same day as purchased. Needed pliers to remove piece from jack.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a really good product these headphones were broken within a week.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality not worth the price. They broke too easy with only a couple of uses

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Price down BB site

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price went down to $12 not to purchase with $19.99

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible...never even received them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These shipped to the wrong address, can't get ahold of best buy and I can't return since I don't have them...should have bought on Amazon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fragile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One small bump and one of the headphones came off track rendering the complete unit useless. Will not buy again at that price. Will wait for them to go on sale for under $10.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Theo, We are sorry for what happened to your headphones. For further assistance with this, we recommend visiting this page: https://esupport.sony.com/US/p/service.pl. We will forward your feedback to the right department. Regards, Vincent sony_US

  • Rated 1 out of 5 stars

    No good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke after 2 months of used. Little dissapointent

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They Suck

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They suck. Low noise I threw them in the street and watch the cars squash it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not last long. This was for my child to use at school and they didn’t even last the full semester

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones No bueno

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use for my online class but after about a year the speakers stopped working

    No, I would not recommend this to a friend