Customer Ratings & Reviews
- Model:
- MDRZX110/WHI
- |
- SKU:
- 8618364
Customer reviews
Rating 4.5 out of 5 stars with 17697 reviews
(17,697 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
- Value4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent sound quality, comfort, and good value for the price. Many also appreciate the comfortable fit, lightweight design, and foldable nature, noting the decent bass. However, some customers express a desire for louder volume and a longer cord. A frequently mentioned suggestion for improvement is the inclusion of a microphone.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter said one of the ears was not workihg so we just left them.
No, I would not recommend this to a friendRated 1 out of 5 stars
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They broke straight out the package. My son was really upset. We where going out of town. We did not open them until we got in the car and he was never able to use them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Danni, we regret to hear what happened. You may have the headphone service by visiting our service website at https://esupport.sony.com/US/p/service.pl. Regards, ~Erin
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. The sound is good, but the headphones themselves fell apart fast. Not kid friendly.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bobcat, we regret to hear that your headphone failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, Erin
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Pour quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. The sound is good, but the headphones themselves fell apart fast. Not kid friendly.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Not comfortable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terribly uncomfortable and not worth any price out on them. They were returned very quickly.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective plug.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug wouldn’t stay plugged in. Kept falling out of device. Returned for refund.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont buy in here
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon sells it 9 bucks. Just found that three days later. They denied to pay differences
No, I would not recommend this to a friendRated 1 out of 5 stars
Never worked correctly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would never hold a charge. Using the cable only the left channel works. Unfortunately I didn't open the package until after the return period.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These didn't last long. They were very cheap but still should have lasted longer than a few months
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Lost one side within 30 minutes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were terrible for a quick purchase for a 9 hour flight. Within 30 minutes of the flight, the left side of the headphones died and no longer produced sound.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tg29, That's definitely not the news that we would like to hear. You may check the link below for troubleshooting steps to isolate the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/38966
~Ralph
Rated 1 out of 5 stars
Title not necessary
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the WORST headphones I've EVER purchased. Listening quality as far as music goes is TERRIBLE.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Glad I listened to great positive reviews
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so glad on the positive reviews on the Sony headphone which made me decide to purchase this headphone and glad I did. I also got a price match for $15 on these headphones. For being a low end headphone, it is comfortable and the bass is good and crisp. Like some people stated, it doesn't have deep bass (no hard thumping if that is what you like) but good/crisp bass that makes the music you're listening sound enjoyable. For me, the overall sound is very balanced. I also like that these headphones fold flat and can be stored in a bag without it consuming lots of space. If you don't have a lot of money or not a super audiophile, then I would recommend this low priced headphone for your listening enjoyment. You won't be disappointed.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
I would recommend this to a friend Rated 1 out of 5 stars
Terrible quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for son ..bery crappy quality...son says the sound is terrible and they are so cheap...wish I had spent more and got better quality
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't last 1 month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these to replace a pair of Sony headphones that were over 4 years old. The new headphones didn't make it 1 full month. The jack broke. Very disappointed.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MM23, We are sorry to hear that. Kindly visit the nearest service center in your area for further assistance with this: https://esupport.sony.com/US/p/service.pl. -Vincent
Rated 1 out of 5 stars
Cheap material
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than a month before it began breaking down.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for my son but after using them myself i would say that the quality is pretty bad. Let's just say I got what I payed for , cheap affordable product .
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Directg20,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you. >Joffrey
Rated 1 out of 5 stars
Worthless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lasted a month. Last week one side went out, now nothing. Save your $ for a better pair.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LauraB22, we are sorry that the headphones did not live up to your expectation. Please check our service website at https://us.esupport.sony.com/support/s/service?language=en_US to check for your repair options. Regards, Erin
Rated 1 out of 5 stars
Subpar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't fit well and slips off the ears. Does not allow you to fully enjoy using the item because it's unstable and you have to repeatedly readjust the earphones.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello JustMe, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar.
Rated 1 out of 5 stars
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One earpiece doesn't work after 2 uses. I tried to return it to the store where I bought it but was told that I had to return it to Sony. I am not happy about this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Rgregory, thank you for your message. In order to troubleshoot your headphones, check the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar.
Rated 1 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work, returned it. I gave as a gift to my son and he said he plugged it into the headphone jack and nothing so I did the same in my phone and nothing
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Duke, It is unfortunate that the headphones had to be returned. We do appreciate providing us with your feedback for the betterment of our product. We will forward your information to the proper department. Thank you. -Vincent

