Customer Ratings & Reviews
- Model:
- MDRZX110/WHI
- |
- SKU:
- 8618364
Customer reviews
Rating 4.5 out of 5 stars with 17697 reviews
(17,697 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
- Value4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent sound quality, comfort, and good value for the price. Many also appreciate the comfortable fit, lightweight design, and foldable nature, noting the decent bass. However, some customers express a desire for louder volume and a longer cord. A frequently mentioned suggestion for improvement is the inclusion of a microphone.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
cheaply made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They broke within two days. The 1/8" insert broke. It bent when my daughter pulled it out of her cell phone.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello scbuckeye, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar.
Rated 1 out of 5 stars
Have gone through 3 pairs...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased these 3 times for my child to use. Eventually every pair stopped working. Stay Away
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, MainPFT, That is definitely not the news we like to hear. If you can still have the units, we suggest visiting the links below to troubleshoot the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/38966/
https://us.en.kb.sony.com/app/answers/detail/a_id/47327/
We will pass this to the proper department. Thank you for your time.
Regards,
Vincent
Rated 1 out of 5 stars
Great price. Poor quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter for Christmas. After unplugging them from her Kindle 2x, the plug jack separated from the wire.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke on the third day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product bought two one broke on the third day the other one of the speakers already went out
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tforce31, we regret that the headphones failed to meet your expectations and we want to make it right. Kindly email us at socialsupport@am.sony.com with all the info about your two headphones and we'll do our best to correct this. Regards, -Mark
Rated 1 out of 5 stars
Poor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality and one side stopped working after one week of use. Not comfortable on the head.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi starcat13, We're sorry to hear that the headphones didn't work well for you. We will surely have your feedback forwarded to the proper department for the betterment of our products. We also recommend checking this link for steps in troubleshooting the issue: https://us.en.kb.sony.com/app/answers/detail/a_id/38966 -Jerome
Rated 1 out of 5 stars
Horrible and break
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where the ear folds up it broke instantly and they won't accept returns
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money it was okay but lacked any quality. I will not return since I blame myself for the purchase.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lannyhammock,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
>Joffrey
Rated 1 out of 5 stars
No recomendable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality When I use for first time was broken.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friend- Pros mentioned:Comfort, Price, Sound quality
Rated 5 out of 5 stars
Sony headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is awesome! Very good in music leisure and movies. The soft cushion provides extreme comfort using it even for more than an hour. I would definitely recommend this for those who want to experience great sound quality. And the price is just right for the budget.
I would recommend this to a friend Rated 1 out of 5 stars
Didn’t work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. Looked nice but returned these to the store.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not loud or bassy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are not loud enough or bassy enough.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi bft3, We regret to hear that your device's performance failed to meet your expectations and needs. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph
Rated 1 out of 5 stars
Hurts your ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones hurt your ears. It is not comfortable.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
it does not work.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 I bought it because Sony is a good “brand” but a speaker does not work
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
I returned it, it doesn't work longer than a week
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it, it doesn't work longer than a week and was not confortable
No, I would not recommend this to a friendRated 1 out of 5 stars
Im not impressive for quality of the sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im just only used in 4 days and the sound is not good..
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheap quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap quality . Didn’t last long . Trash in 6 months
I would recommend this to a friendRated 1 out of 5 stars
Poor volume quality. Would not recommend.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a plane flight, but could barely hear anything, even with the volume turned up to max.
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi militaryrelic,
Well, that’s not what we like to hear. Let’s see how we can improve your experience. Please, contact us at socialsupport@am.sony.com so that we could assist you. Thanks. >Joffrey
Rated 1 out of 5 stars
No inline controller as pictured
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No inline controller as pictured. Scratched sound from bad wire at plug. Do not buy
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello doug, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, troubleshooting steps for any sound issue are available in the following link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar.
Rated 1 out of 5 stars
wire came out of set on first use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this product is junk. poorly made and fragile. wire came out of set on first use
This review is from Sony - ZX Series Wired On-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bakerserf, we regret that the unit failed your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. we will pass this to the proper department. -Erin
Rated 1 out of 5 stars
Not all that
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a waste of money I had two pairs and both cords were no good
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Addy, we're sorry for what happened here and we feel your disappointments and frustrations. Please make sure that the cords are properly inserted into the unit. You may visit the links below to isolate the issue:
https://esupport.sony.com/US/p/support-info.pl?info_id=1727&kbid=00086441&mdl=MDRZX110
https://esupport.sony.com/US/p/support-info.pl?info_id=1727&kbid=00024605&mdl=MDRZX110
Thank you, _Bob

