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Customer Ratings & Reviews

Model:
MDRZX110/WHI
SKU:
8618364
$9.99
Save $15
The comparable value is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 17697 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and good value for the price. Many also appreciate the comfortable fit, lightweight design, and foldable nature, noting the decent bass. However, some customers express a desire for louder volume and a longer cord. A frequently mentioned suggestion for improvement is the inclusion of a microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 865 Showing 17,281-17,300 of 17,697 reviews
  • Rated 1 out of 5 stars

    cheaply made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke within two days. The 1/8" insert broke. It bent when my daughter pulled it out of her cell phone.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello scbuckeye, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Rated 1 out of 5 stars

    Have gone through 3 pairs...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased these 3 times for my child to use. Eventually every pair stopped working. Stay Away

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, MainPFT, That is definitely not the news we like to hear. If you can still have the units, we suggest visiting the links below to troubleshoot the issue:
      https://us.en.kb.sony.com/app/answers/detail/a_id/38966/
      https://us.en.kb.sony.com/app/answers/detail/a_id/47327/
      We will pass this to the proper department. Thank you for your time.
      Regards,
      Vincent sony_US

  • Rated 1 out of 5 stars

    Great price. Poor quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter for Christmas. After unplugging them from her Kindle 2x, the plug jack separated from the wire.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke on the third day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product bought two one broke on the third day the other one of the speakers already went out

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tforce31, we regret that the headphones failed to meet your expectations and we want to make it right. Kindly email us at socialsupport@am.sony.com with all the info about your two headphones and we'll do our best to correct this. Regards, -Mark sony_US

  • Rated 1 out of 5 stars

    Poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality and one side stopped working after one week of use. Not comfortable on the head.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi starcat13, We're sorry to hear that the headphones didn't work well for you. We will surely have your feedback forwarded to the proper department for the betterment of our products. We also recommend checking this link for steps in troubleshooting the issue: https://us.en.kb.sony.com/app/answers/detail/a_id/38966 -Jerome sony_US

  • Rated 1 out of 5 stars

    Horrible and break

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where the ear folds up it broke instantly and they won't accept returns

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it was okay but lacked any quality. I will not return since I blame myself for the purchase.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lannyhammock,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey sony_US

  • Rated 1 out of 5 stars

    No recomendable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality When I use for first time was broken.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Sony headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome! Very good in music leisure and movies. The soft cushion provides extreme comfort using it even for more than an hour. I would definitely recommend this for those who want to experience great sound quality. And the price is just right for the budget.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. Looked nice but returned these to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not loud or bassy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not loud enough or bassy enough.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bft3, We regret to hear that your device's performance failed to meet your expectations and needs. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 1 out of 5 stars

    Hurts your ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones hurt your ears. It is not comfortable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it does not work.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 I bought it because Sony is a good “brand” but a speaker does not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I returned it, it doesn't work longer than a week

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it, it doesn't work longer than a week and was not confortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Im not impressive for quality of the sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im just only used in 4 days and the sound is not good..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap quality . Didn’t last long . Trash in 6 months

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor volume quality. Would not recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a plane flight, but could barely hear anything, even with the volume turned up to max.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi militaryrelic,
      Well, that’s not what we like to hear. Let’s see how we can improve your experience. Please, contact us at socialsupport@am.sony.com so that we could assist you. Thanks. >JoffreySonystyle

  • Rated 1 out of 5 stars

    No inline controller as pictured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No inline controller as pictured. Scratched sound from bad wire at plug. Do not buy

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello doug, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, troubleshooting steps for any sound issue are available in the following link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar. sony_US

  • Rated 1 out of 5 stars

    wire came out of set on first use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is junk. poorly made and fragile. wire came out of set on first use

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bakerserf, we regret that the unit failed your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. we will pass this to the proper department. -Erin sony_US

  • Rated 1 out of 5 stars

    Not all that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a waste of money I had two pairs and both cords were no good

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Addy, we're sorry for what happened here and we feel your disappointments and frustrations. Please make sure that the cords are properly inserted into the unit. You may visit the links below to isolate the issue:
      https://esupport.sony.com/US/p/support-info.pl?info_id=1727&kbid=00086441&mdl=MDRZX110
      https://esupport.sony.com/US/p/support-info.pl?info_id=1727&kbid=00024605&mdl=MDRZX110
      Thank you, _Bob sony_US