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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.3 out of 5 stars with 929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the ZX220BT Wireless On-Ear Headphones for their exceptional sound quality, comfort, and affordable price. Many users appreciate the convenience of the wireless feature and the long battery life. However, some users have expressed concerns about the snug fit, compatibility issues with certain devices, and the lack of bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 929 reviews
  • Rated 4 out of 5 stars

    Good headset for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would very much recommend this headset to someone who doesn’t want to spend hundreds of dollars on other ones you definitely get you money’s worth with this headset

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love wearing them when I do my daily walk and the connect great with my phone. The only problem I have is the volume doesn't go up too loud.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lmswiley, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Decent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are OK. I purchased them for a long flight, and after a while they started to hurt my ears with the way they fit. It could just be me. But the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great basic headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my mother, who was looking for an easy way to listen to music while walking. Decent sound quality and she loves them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall price was too much. They are a bit bulky on the handle when you wear them and don't stick close to the head. You can still hear outside noise while wearing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these just for the fact that it’s a Sony.. Best Buy delivered wrong product twice but still held on until I received these. music quality is good but mic is bad. People on the other end are hearing echo when used for calling. Never had this issue with my skull candy headphones. Also the Bluetooth connectivity is bad in the sense that it’s not easier to change devices.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good headphones for non-noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good quality headphones. The battery life is only about 8 hours and they are non-noise cancelling, which I like because I like to hear what's going on in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Basic Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do the same as any other headphones. I had to return these and upgrade to the extra bass noise cancellation pair.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can go and listen to music while I work and not have to worry about wires holding me at my desk. Range is not awesome, but works for what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound great but be careful when trying to put on head. Easily breakable, make sure you get warranty

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 3 out of 5 stars

    Great wireless headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones appear to be very useful for my specific needs to have a wireless device while working out at the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a good head phone set , wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found myself in need for a reasonably priced good set of wireless headphones and knowing Best Buy is the answer for most electronics in my area of Michigan, that is where I went and was not disappointed, thank you Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work as well as expected. They worked pretty good on an airplane, blocking the cabin noise. The downside is there's no battery life indicator

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dgav, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Good wireless headphones for webinars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for my business webinars and teleconferencing. They are very suitable for this task but they are on the small side, size wise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a noisy environment, you can put these on and HEAR the person on the cellular phone. I use them when I am in a noisy environment where I cannot hear the other person because of road noise, wind, or other outside noises.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not fancy, but they work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my mother. From what I can tell, she likes them just fine, but she hasn't been raving about them or anything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this product has a good sound, for some reasons, it cannot connect to my 2nd generation iPad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product for young child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was the motivating factor in this purchase as they were for a 7-year old who was using her own money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 5 year old as the other kiddie headphones don’t have a high enough volume. So far she seems to be ok with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pairing. Great sound for the money. Decent battery life. A little uncomfortable on the crown of the head, but not a show stopper.

    I would recommend this to a friend