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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.3 out of 5 stars with 929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the ZX220BT Wireless On-Ear Headphones for their exceptional sound quality, comfort, and affordable price. Many users appreciate the convenience of the wireless feature and the long battery life. However, some users have expressed concerns about the snug fit, compatibility issues with certain devices, and the lack of bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 929 reviews
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, I will refer to the friend, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe my nephew is enjoying the gift no complains

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these headphones. They're a great buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kids,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these headphones. Easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones easy setup for first timers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers what I need and battery time is awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves his music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my son loves music so much, I had to get them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would recommend to anyone any day !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my son these for Christmas and he was a little disappointed in the bass volume. Other than that they are great multi use headphones. He uses them everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headsets. I use these headsets everyday.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do meet my needs and being wireless do go the range stated. Would like a little more play in the size to fit head and a little more padding on the earpiece.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IGRMike, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Unpredictability Bad - Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Duration of battery power is never consistent. With same charging time and operating conditions, internal battery lasts 90 minutes to 6 hours. Otherwise, sound and styling is good. So disappointed I was not diligent in testing this during 15 days post purchase. I would like to get an exchange or store credit for this regretful purchase, but too much time has passed. Would not recommend to anyone.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, NorCalRo, We are sorry to hear this. Try to resetting it or initializing the headset to restore factory settings: http://helpguide.sony.net/mdr/zx220bt/v1/en/contents/TP0001176174.html. Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback. -Vincent sony_US

  • Rated 3 out of 5 stars

    Nice headphones for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my 8 years old kid. Nice and quality wireless headphones with builtin charging battery. The sound is not great but decent for it's price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Doron, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Descent headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are okay. Expected better make quality from Sony. I use it while workout, walking and jogging. Hear lot of noise during calls.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Seemed adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning it, but I'm sure it was ok. I returned it because the transmitter from receiver wasn't working so I didn't use headphones after all

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent. Better than the others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had bought another pair of headphones like these and returned them because they sounded funny and the batteries didn't last. These are better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ok for children

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this head phone I am a Sony guy but this product sound is low have to charge too soon even if not using as much

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cleo, we regret that the unit failed your expectation. Sony provides a warranty for all products to allow for initial failures to be covered at Sony's expense. Once the warranty expires, it is the customer's responsibility to cover repair costs. Erin sony_US

  • Rated 3 out of 5 stars

    not applicable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not use this product with my new smart samsung tv. set!! I'm sure it is ok for tv sets that do not require digital hookups!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed headphones don't fold poor sound don't have single plug in ports to connect with ipad or Android phone

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1933, We regret to hear that your device's performance failed to meet your needs. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 2 out of 5 stars

    Sounded good, but failed after about 4 hours total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say pass on these. My first impression was (ok for the money) but then the left speaker failed. I thought maybe it started distorting due to a low battery. I charged the battery and it didn't get better, it got worse and worse. Could have been luck of the draw, but I'm not sure. Either way, look at the more expensive sets, they cost more but sound better and should be better quality.

    No, I would not recommend this to a friend