Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.3 out of 5 stars with 929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the ZX220BT Wireless On-Ear Headphones for their exceptional sound quality, comfort, and affordable price. Many users appreciate the convenience of the wireless feature and the long battery life. However, some users have expressed concerns about the snug fit, compatibility issues with certain devices, and the lack of bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 929 reviews
  • Rated 1 out of 5 stars

    Sony headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these headphones. They are a waste of money. There is no in-ear volume for you to turn higher or lower.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Giveupfella, We regret to hear that the headphones failed to meet your expectations. We value your feedback and we will surely have it forwarded to the relevant department for future improvement of our products. -Jerome sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4 working out in gym not heavy on the head blocks out unwanted sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MOG1, We are glad to hear your experience with your headphones. We appreciate your time and feedback. Thank you for choosing Sony! -Vincent sony_US

  • Rated 3 out of 5 stars

    Good but not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for music and phone calls, just wish the ear pockets were a little more comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with this item. I always wanted a pair for my tablet at night. I didn't want to disturb anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you, MrsThomas. We are happy you are satisfied with your Sony headphones. Thank you for choosing Sony! -Vincent sony_US

  • Rated 3 out of 5 stars

    Did the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No exceptional performance but nothing bad either. Which made it a little disappointing for Sony headphones.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mcdwezil577, We regret to hear that this didn't live up to your expectations. This will surely help us in further improving the overall quality and performance of our headphones. We're always looking to make Sony better. ~Ralph sony_US

  • Rated 3 out of 5 stars

    average sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic material feel a bit cheap, but if you don't want to spend a hundreds of dollars. Buy it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Uncomfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable, sound is sufficient. Overpriced for what you get.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arod, we regret that the unit failed your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We'll forward this to the proper department. -Erin sony_US

  • Rated 3 out of 5 stars

    Not bad for cheap Bluetooth headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my wife for Christmas but she didn't like them she said they were uncomfortable for her

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rick, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Good headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good price but the size of the ear buds is way too big so I had to return it .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone is too big on your ear . I didn’t like it, so I returned it .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound quality. Comfortable to wear.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality good. Instructions were vague. Does not screen out external sounds all that well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem, had to recharge every day. Charge did not last as long As I thought it would.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Hurt ears and head,uncomfortable,but sound is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurt ears and head....uncomfortable ...but sound is good

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Booster, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Rated 3 out of 5 stars

    Didn’t work with the transmitter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work with Bluetooth transmitter I was using and I returned it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad Bluetooth headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very much bass as the XB model I had. Could use more improvements

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it's good for common use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it use a very simple control panel. can't not do any pro activity.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to connect these Headphones to my I pod or speaker. Could not even connect them to my desk top. So I can't tell you how they sound. Two stars for appearance, maybe three. But they did not work for me. I returned them to the store. I will have to pay more $$ for a better set.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      JOFontana,

      We regret to hear that this unit failed to meet your expectations. We're always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day! ~Zac sony_US

  • Rated 3 out of 5 stars

    It’s OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacking sounds that I use to with Sony products. Ended up exchanging

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alexander, We regret to hear that your device's performance failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 1 out of 5 stars

    Poor quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are for equality. There is no in ear volume adjustment

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Giveupfella, We regret to hear that your device's performance failed to meet your needs. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Head phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gad to return the head phones because they cannot be used in airplanes.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mine, it is unfortunate that the unit had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products. We appreciate your time and feedback. -Erin sony_US