Customer Ratings & Reviews
- Model:
- MDRZX220BT/B
- SKU:
- 5581245
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the ZX220BT Wireless On-Ear Headphones for their exceptional sound quality, comfort, and affordable price. Many users appreciate the convenience of the wireless feature and the long battery life. However, some users have expressed concerns about the snug fit, compatibility issues with certain devices, and the lack of bass.
This summary was generated by AI based on customer reviews.
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earphones appear to work well so far. They play and no cord is nice.
I would recommend this to a friendBrand response from SonyListens
Posted .That's good to hear, AynnaS. We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto the proper department. Thank you. -Vincent
Good headphones for kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were too small for my ears and made my ears hot.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Djnosleep, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph
Good for a bus ride
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones but a little to small for me but it's alright
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Benlove222, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph
If you looking for something not too loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It a good brand but not loud at all, but you cant beat the price..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charles, Your feedback about the headphones is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph
Some user issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's frustrating at the beginning knowing when its on or off.
I would recommend this to a friendUncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed difficult to pair with windows system only computer
No, I would not recommend this to a friendInitially purchased for my work laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good or bad review, didn't need the headphones after all.
I would recommend this to a friendAllright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Straight out the box it feels cheap. Thinking on returning it.
No, I would not recommend this to a friendAverage sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is okay and the fit around the is a little tight.
I would recommend this to a friendGood headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones they do the job for a workout!!!!!
I would recommend this to a friendGets the job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Easy to pair. Starts to break up around 20-30 feet from source. Did not come with adapter for charging. Headphones don't fully cover ears and I don't have large ears. Expected more from a Sony product.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Not the right headphones for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted headphones to use with my t.v. Was told by a salesperson that these would do the trick. As it turns out they were not compatible with my television and had to be returned.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Nickel, thank you for your message. It is unfortunate the headphones did not meet your expectations and decided to return it. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar.
Could be better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought headphones much cheaper than this that sound louder, have better bass, and ear cups didn't tear after a few months of use. C'mon Sony.
No, I would not recommend this to a friendpoor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these headphones because of the name and experience I've had in the past with Sony. The sound quality was poor, i returned them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi blopez197613, We regret to hear that it didn't live up to your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
HAD TROUBLE GETTING IT TO WORK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ALTHOUGH THE SALES PERSON SAID THAT I WOULD HAVE NO TROUBLE I WAS NOT ABLE TO GET THE PHONES TO WORK....EVEN HAD MY ADULT SON TRY TO HELP.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, ALAN, The link here might be able to help us out with your concern: http://helpguide.sony.net/mdr/zx220bt/v1/en/index.html. Thanks! -Vincent
Wrong headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is not what I thought they were when ordered. IF your looking to connect to the TV, this is not the product.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Julijewles, thank you for sharing your feedback about the unit. I will have your feedback forwarded to the relevant department as we always looking to make Sony better. Once again, thank you. Regards, ~Erin
No where to hook a line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was so so. I also would have liked a 3.55 mm wire for manual connection to non blue tooth connection devises.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Aquaman, there is no 3.5mm headphone jack for these headphones. You may verify it on the link below:
http://helpguide.sony.net/mdr/zx220bt/v1/en/contents/TP0001176118.html
Regards, _Bob
- Cons mentioned:Controls
Took em back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No padding, controls hard to manipulate while wearing, seemed cheap for price
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Meve, It is sad that the headphones had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We'll forward your feedback to the proper department. Regards, Vincent
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended by store based tech expert for use with tv sound system but never synched adequately
No, I would not recommend this to a friendSound not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot hear my music or videos when in a noisy or busy place, with volume on max. No noise cancellation
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ayree, these headphones are Bluetooth headphones. You may check the specifications on the link below:
https://docs.sony.com/release//specs/MDRZX220BTB_mksp.pdf
Additionally, if you encounter the same issue with the headphones when it comes to the low-quality sound, please refer to this lenkhttp://helpguide.sony.net/mdr/zx220bt/v1/en/contents/TP0001176164.html
Regards, _Bob