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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,500 reviews
  • Rated 5 out of 5 stars

    Sound so Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sound bar adds an amazing base and value to our ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some problems with my new TV but the Geek Squad resolved those problems for me. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar automatically shuts off, I do not understand why this happens. The Installers were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & Sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my tv and sound bar and syncing them up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad Jonah and helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonah and his helper were awesome. Super friendly and helpful. Went above and beyond on EVERYTHING!! Keep these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEKs are here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Glad we had Geek Squad Membership. The GEEKs were great in their installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor and Roy were the best! Excellent job of mounting and connecting my sound bar. The install was done quickly and neatly. VERY GOOD!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert install!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wesley mounted our wide screen and sound bar perfectly, now we can watch different shows from living room or family room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better someonenelse mount than me. Looks good perfect spot

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Talented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who set it up were doing a good job until they got in a hurry because they had gotten a call to help someone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living Room TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Francis and Kevin handled the problem of the sound bar bracket delay well and did an excellent install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and explained the installation process step by step. Very courteous as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is working out just fine. No problems at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suicide squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team is great at what they do and explain all the the details of what I purchase

    I would recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 2 out of 5 stars

    I didn’t get the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get the Geek Squad we got a 3rd party installation. They couldn’t attach the soundbar to the wall mount. Very little review on items that we got. I expected more detail. Don’t get me wrong 3rd party nice gentleman and mounted the tv but the sound system is just sitting on furniture.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I paid the extra money to have the Geek squad set my system up. Very professional duo came out installed and were very courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    drac tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not understand why the sound bar could not be mounted on my wall as discused when sold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Bill knows his stuff and he is very accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geeks did a fantastic job mounting everything. Could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous and knowledgeable, I'm very happy with the overall results

    I would recommend this to a friend