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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3493 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 3,492 reviews
  • Rated 5 out of 5 stars

    Best Buy Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that came out to set up the TV and sounds system were very nice. Informative, went over the system with me upon the completion of the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a really good job hanging my sound bar on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and explained the installation process step by step. Very courteous as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad Jonah and helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonah and his helper were awesome. Super friendly and helpful. Went above and beyond on EVERYTHING!! Keep these guys!

    I would recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 2 out of 5 stars

    I didn’t get the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get the Geek Squad we got a 3rd party installation. They couldn’t attach the soundbar to the wall mount. Very little review on items that we got. I expected more detail. Don’t get me wrong 3rd party nice gentleman and mounted the tv but the sound system is just sitting on furniture.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the Geek Squad! They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert install!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wesley mounted our wide screen and sound bar perfectly, now we can watch different shows from living room or family room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional, informative, friendly and punctual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced tv and connected all devices to TV and soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar set up and connect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job connecting the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted a tv and sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and sound bar within an hour. Very professional. I am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My high end 11.2.4 Samsung sound system was installed very well. Great performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were fabulous. On time, friendly, and cleaned up the area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor and Roy were the best! Excellent job of mounting and connecting my sound bar. The install was done quickly and neatly. VERY GOOD!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Db

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was great on time and completed the job timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best installer we've experienced. Courteous, friendly, and technically very competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and were veryinformative and meticulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar bracket and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Very timely and professional Very happy with result

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I paid the extra money to have the Geek squad set my system up. Very professional duo came out installed and were very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted our Samsung sound bar above the fire place just inches below our TV, very precise when it comes to measurements

    I would recommend this to a friend