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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 3,500 reviews
  • Rated 5 out of 5 stars

    Is sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a really good job hanging my sound bar on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the Geek Squad! They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar mounting was done perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this online (as part of a bundle to install TV) and GeekSquad installed the sound bar and everything else perfectly on the first try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our new Vizio TV with a Vizio sound bar and subwoofer. This was my first sound bar. They answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome! Hooked everything up and ensured i was able to understand all the settings before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. They did everything they were supposed to do. Only issue...maybe wear gloves so there's no fingerprints on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah Geek Squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my soundbar and connected all my devices it was a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed the mount did a fabulous job. Well secured to the wall. He was knowledgeable, friendly with dogs as well. 5 stars!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after I was sold a mount that would not fit Geed squad member found a way around the problem and got it mounted anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced tv and connected all devices to TV and soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional, informative, friendly and punctual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung TV on fire place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent, highly recommend. Very friendly people and made sure service was fulfilled properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Call The Geek Squad And Let Them Do It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad - in this case, Michael - are awesome and I'm lazy, so this works out great for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and were veryinformative and meticulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Would definitely recommend to everyone. Have them install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing TV and sound besm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job done! Brandon and Neil couldn’t have been more professional and accommodating! I highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar bracket and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Very timely and professional Very happy with result

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar set up and connect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job connecting the sound bar.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Install okay but could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad person stated we did not have the soundbar mount and we had to purchase another one, right then, so they could install it. Felt pressured to do that while I was at work, and significant other at home. By the time I could complete the purchase by the link, they had left. We had the required equipment in a box, sitting in the house, as it had been delivered separately earlier. Geek squad could have asked about that, or looked at the order to see that it had been delivered by mail instead of being in such a hurry to finish and leave. The one they installed is less expensive (and less quality?) than the one in the box - now wondering if we were sold a higher priced mount that we did not need. Makes us feel like we were taken advantage of. Overall disappointed with the best buy experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people knowledgeable and no what they doing no hesitation to use them

    I would recommend this to a friend