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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3493 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,492 reviews
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYTHING WAS AWESOME GREAT SERVICE FROM THE INSTALL CRUE TOO THE ONES THAT SOLD ME EVERYTHING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and sounds amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly mounted soundbar under the TV. Looks very clean. Agents arrived on time and were professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar setup went fine. Explanation on the use of app was also provided and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and excellent customer service. I would recommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well for a single bar speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily connected by myself, and then, later, reconnected by the Geek Squad without difficulties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does it again. Great service and support. Knowledgeable and friendly support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kaenen did a terrific job with the installation and showing us how it all worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the geek squad. Excellent service and very knowledgeable. They completed install very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Geek Squad. I've had their service for many, many years. They do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was fast, knowledgeable about the product and hung the sound bar very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you're hooking up headphones with jacks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is hard of hearing so uses headphones. Sony is only current producer that permits the hookup with older jacks...a lifesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound u can get anywhere a real bang 4 ur buck thank u Best Buy shot out Santa Rosa location & can’t 4get bout Walnut Creek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad excellent delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad service was prompt and comprehensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect installation on time no worries all good with this installation of my new tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the wall mount because of the high stars on the reviews. I can agree all are correct. Works and looks perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic geek squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio and Jeff were FANTASTIC!! Antonio’s follow through was outstanding!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ausome geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technicians were very knowledgeable and helpful with the complete service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people! And, very professional. They were also COVID protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv and sound bar quickly. They did a great job connecting my tv to programs that I use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best in Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know their stuff... Friendly, professional, courteous. Geek squad is worth it!

    I would recommend this to a friend