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Customer reviews

Rating 4.5 out of 5 stars with 3493 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 3,493 reviews
  • Rated 4 out of 5 stars

    Geek Squad Sound Bar Installation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was very knowledgeable about my sound bar and Did a great job mounting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best out there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did everything that I asked and more. I would recommend geek squad every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents install several TVs and connected them to sound equipment. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set this up for us and demonstrated all the cool features. love it and Amberlee and Mark!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service, and project left incomplete.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service and the Geek Squad team had to come out three separate times to hang the soundbar and still hung it crooked. The damaged a soundbar and it had to be returned. The same crew came out all three times and every time they failed to deliver on their promises.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service rendered was awesome and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service I have ever recieved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Javier was prompt and did a complete job. He got all our devices working with my new smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tech I ever worked with!! Excellent. Professional and a gentleman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They install my husband sound bar in his man cave. He just love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. Their work is always pristine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Wonderful customer service. I would recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were on time and very knowledgeable. My tv and sound bar were mounted to my wall in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service, aware of safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad kept at it till we felt the mounting was secure, level, attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad Omar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very patient and knowledgeable outstanding Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a very good job of mounting the bar in a way we preferred

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a new TV and a owned tv placed in another room with the sound bar excellent job and glad we did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and efficient install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV, ran the wires and secured the Sonos sound bar clean.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 1 out of 5 stars

    Did I pay extra for sound bar install?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought they would mount to the wall. They said that’s a heavy sound bar and the ones that come with it will cause a sag. I appreciated that then tried to sell me universal mounts and they would not work. So my sound at is sitting on a stand. I’m not sure if there should be a refund or what for not getting it done and it’s listed as a purchase I made. Guys did a great job but just left it being my issue and told me to find one. I paid over $5k for all this stuff and that’s what I get told. If I didn’t pay for it then please forget about this comment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad worked hard and successfully installed all the devices and programs which I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and knowledgeable . They did great work .

    I would recommend this to a friend