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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3473 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, ease of use, and professional installation of the Add-On Soundbar Setup & Mounting. Many appreciate the clean installation and hidden cable management. However, some customers have expressed concerns regarding mounting issues, compatibility with certain models, and occasional alignment problems. Overall, the soundbar is considered awesome and wall mountable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,473 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    DMP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very clear. The best sound bar for the money and it is easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Sound quality

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our soundbar quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 4 out of 5 stars

    Geek to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got the sound bar up and running. They showed up on time and installed a product received as a gift and not purchased from Best Buy. They did not come prepared to mount the sound bar but it works out as is. We use tech support from Geek on a regular basis. As seniors with little interest in the technology side, they are lifesavers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Screaming good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well. This is a very modern looking appliance in stainless steel. The two retro rotary knobs are a plus, in my opinion. They make cooking very simple, with less to go wrong. First two dishes turned out very well. Cooking frozen French Fries is worth the price of admission alone. The instructions indicate cooking times and heat settings for very few foods. Expansive lists, however can be found on the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that helped set up my soundbar were great. They overcame a few surprise obstacles along the way, but they were creative in resolving the problems

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Sound quality

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbars mounted under TV. Clean Installation with No Issues. Highly Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service technicians that installed my tv and soundbar did an excellent job. They were very professional and walked me through the entire setup process.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional job done. Respectful, knowledgeable speedy job. Remove trash . Just a good job overall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clint, Geek squad, has been the very best to work with. He made excellent recommendations based on our needs and came three times to help make sure everything was set up and working like we wanted. Communicated when he was arriving, neat when installing and exchanging, and a gentleman to help us understand how to use the new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the only installers I trust.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the Best that Best Buy has to offer. Service, dependability and commitment to excellence is what I've come to expect from Geek Squad Technicians.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my sound bar quick as you please. Almost seemed like magic. They spent quite a bit of time troubleshooting why the base wasn’t connecting automatically and submitted a product complaint on my behalf when they just couldn’t get it working and advised me to do the same. (Turns out the sound bar needed a firmware update.) They also offered to remove the packaging. Fantastic service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service. Reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use the Geeks. Very reasonable for what you get. The Geeks do a great job. Had to call them back bc they didn't link both remotes to the sound bar. Only one remote worked the sound bar. Only linked it to the Roku remote. No charge to come back. They fixed it. I would also never let them leave your house until YOU try everything out and have them show you how to use everything. They were walking out the door and it wouldn't work. Came back into my house and fixed they problem. It took them twenty more minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were very friendly and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed my sound system quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the surround sound system to my tv and made sure everything was working properly. Sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 4 out of 5 stars

    LG 9 sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install plus 2 follow up visits to get it working properly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a Great Job! Took the time to explain every step. Made sure measurements were correct fo the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround sound system installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Vizio elevate sound bar and geek squad mounted to the wall. They did a excellent job making sure it is centered under the Tv. The team member answer any questions I had. He also made sure I was getting the best sound quality from the sound bar. I would definitely recommend having the geek squad hook up your surround sound system because of there knowledge of that type of equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was efficient and informative during the installation. Good problem solving resulted in our desired mounting position and taken on by the team in a positive and helpful manner. The process was more involved than I anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Sound quality

    Rated 5 out of 5 stars

    Swift installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and they kept to time as scheduled. Television was neatly mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re-install sound bar on TV after renovation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time. Had all equal ment and accessories needed for a quick and professional install.,

    I would recommend this to a friend