Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3494 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,494 reviews
  • Rated 5 out of 5 stars

    Nice addition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this to add the whole wall mounting done right let the geek squad do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Services are Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my mount ,TV, and soundbar in 35 minutes, excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and easy mounting under tv makes the 3.1 system shine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installers and service....it appears that there aren't any problems thus far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new sound bar. Will have to buy for my other tv now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound bar poor quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great and the installers were very helpful however the quality the sound bar is not good at all there’s vibration and too much base and it needs an adjustment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install. Great technicians.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick install. Great technicians. All devices quickly attached

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is my TV and sound bar and get a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hookup was easy, but I would not have been able to pair it to the TV by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad member did an excellent job mounting my soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job by recommending and installing the soundbar mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was terrific

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job was neat, clean and efficient, and everything works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of the sound bar was perfect. It was like it came with the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very patient and professional!!!! Definitely recommend their service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, knowledgeable, and well trained.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is why we buy from Best Buy instead of Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv wall mount. It is sturdy and easily maneuverable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Subcontractor did a terrible job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I want to say that the Geek Squad did not do the installation, it was with a subcontractor. Installed soundbar to TV, although did not stay to ensure everything worked. The light came on, installer said all ok and left. I proceeded to spend hours waiting and troubleshooting with Sonos customer service, only to find out 2.5 hours later that the installer did not connect the optical cable, therefore the soundbar would not work with the TV. Also, the soundbar is slowly falling away from the TV. I am working with the Sr. Geek Squad leader to get this resolved. The Geek Squad mounted the TV and did a wonderful job, they stayed until all connections were made, passwords entered, and we could manage all channels with the remote. It is cheaper to do it right the first time than to do a partial job and then have another technician come back and fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung level

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to self install. Save your money and do yourself. Light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, prompt and knowledgeable staff Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional, nothing else needs to be said.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, very professional. Nothing else needs to be said.

    I would recommend this to a friend