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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3499 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 3,499 reviews
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    These guys are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome! They wall mounted and connected our SONOS Beam and Sony TV with precision and care. The TV had to be mounted within a wall unit - this took precision. They also stuck with it until the job was completed despite a difficult connection issue with the remote control and our cable box. These guys were awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great service and professional job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We highly recommend having Geek Squad mount your TV. We bought a 55" TV from Best Buy and decided to have it mounted. Bought a full motion bracket and an ad on sound bar bracket from Best Buy. Two very professional young people brought the mounts and mounted the brackets and TV in very little time. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 4 out of 5 stars

    Soundbar connectivity to TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team connected my LG Soundbar to the new TV but the woofer didn't work. Six days later, the new TV stopped working, but BB sent me a new TV. The 2nd team noticed that the woofer was not working and corrected the mistake and it works now.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Geek Squad hung my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable service. Geek Squad completed a soundbar bracket wall mount installation and connection for a 70 inch tv. They were certain to place it exactly where I wanted it and were certain that it worked properly before leaving. The membership is well worth the value!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of a sound bar hanger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out knew what they were doing, did a quick job settling up the equipment and were able to solve another problem I asked help with. Definitely would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Sonos soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about Thomas and his teammate. They were efficient, courteous and really paid attention to the details. They not only installed the item put took the time to explain the app used and were very informative !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AWESOME!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely happy with the work mounting of soundbar and speakers that was done. Shout out to Chris Coolidge and Kyle. Very knowledgeable and walk me through the whole setup. Will be having other projects in the home and definitely requesting Chris and Kyle to the work. Thanks, man!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Jmonty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean install and center tv and sound bar they I had a Samsung tv and the Sony are opposite one is high mount the other is low mount they made sure tv was centered on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were very professional, and made the installation of my Samsung Sound Bar look easy. They took the time to show me the set up and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Professional crew- knew what they were doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and helper attached soundbar to bar and TV on walk very quickly -professional and genial

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended. Will definitly use them again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation. They explained what they they were doing. All the units work together.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Geek Squad Saved Me A Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to installing my new sound bar, I asked the Geek Squad to see if they could fix my existing one. It took them several minutes, but fixed it in a way I would never have been able to figure it out. Thanks for your honesty and help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gefkbsquad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the geek squad come to my house twice The first time it was great everything went well The second time it was no so great The geek did not connected my sound wuffer to my sound bar and they did not clean the work area So they left a lot if dust that’s I had to clean myself I had to figure out how ti connect my wuffer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team set up soundbar in no time at all, very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect installation and instructions on TV use .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time , as a matter of fact even earlier than scheduled. Excellent professional service. They unpacked ,installed and tested the new TV quickly carefully and left the apartment clean after their work. Many thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best service! Chris is amazing! Had the team out many times, you can expect a professional job every time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound Bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice young man worked quickly to install the speaker bar on the TV….excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 4 out of 5 stars

    LG 9 sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install plus 2 follow up visits to get it working properly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better second time around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The removal of the sound bar and mount (that was previously installed by another crew) was quick. The new sound bar and mount were installed while I asked questions. It was good to know what was done. The sound bar was tested and performed as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    mostly good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the install was without my supervision (wife). everything was done very well, which I would expect. however, the sound bar was mounted so close to the bottom of the tv Thai it is a bit difficult to get to the top buttons on the sound bar. having said that, it is not impossible to reach the buttons, and the new sound is wonderful, and everything is level, and clean. good job!

    I would recommend this to a friend