Customer Ratings & Reviews

A very nice young man mounted my tv and sound bar. He was full of information. He did a great job and asked my opinion about everything he did. He wanted to do it to please me. I couldn't ask for a better job. Thanks for sending such a nice person into my home

On time and professional in completing the job. They did good work quickly.

The Technicians installed the soundbar for my 85 inch TV without hassle or fuss. My experience has been hassle- and fuss-free. High quality sound you can hear a pin drop.

Prior to installing my new sound bar, I asked the Geek Squad to see if they could fix my existing one. It took them several minutes, but fixed it in a way I would never have been able to figure it out. Thanks for your honesty and help.

Quick set up and well done clean up of soundbar for frame TV

The team was efficient and informative during the installation. Good problem solving resulted in our desired mounting position and taken on by the team in a positive and helpful manner. The process was more involved than I anticipated.

Excellent service- it looks good - just like I expected.

Paid for installation with TV. Definitely sounds better than the sound from my new Sony TV. Looked pretty easy to do if you know what you’re doing.

The installation was seamless the GeekSquad was very professional and skill level was excellent. The sound bar after installation performs exactly what we was looking for our outdoor entertainment center.

The Geek Squad arrived on time , as a matter of fact even earlier than scheduled. Excellent professional service. They unpacked ,installed and tested the new TV quickly carefully and left the apartment clean after their work. Many thanks.

The removal of the sound bar and mount (that was previously installed by another crew) was quick. The new sound bar and mount were installed while I asked questions. It was good to know what was done. The sound bar was tested and performed as expected.

The Technicians were on time, courteous and professional.

I have the geek squad come to my house twice The first time it was great everything went well The second time it was no so great The geek did not connected my sound wuffer to my sound bar and they did not clean the work area So they left a lot if dust that’s I had to clean myself I had to figure out how ti connect my wuffer

Geek Squad came to my home and set up the wall mounted tv and also mounted the sound bar under the tv, nice work

Absolutely satisfied with service and the two installation members from the Geek Squad. The critical decision for choosing Best Buy was predicated on and experienced staff being able to install our new system. Thankfully the Geek Squad at our location, on the occassions we've used them, have been outstanding. Same experience this time as well. Without their assistance I'm certain we'd have missed key details and struggled to do the job ourself. It's good to have knowledgeable people like our team from the Geek Squad.

T is mounted but the soundbar is NOT as it did not arrive with the TV & soundbar. I'm told it will take 2 months for it to arrive.Needless to say this is not acceptable. The technician was great and it is not his fault.

The setup people did a nice job setting up my new TV and sound bar. They are both Sony products, so they linked up well and have had no real issues since the install.

I love my total tech membership. It comes with free and discounted installation and mounting. I've have rental property and when I buy w/ Best Buy my total tech membership takes care of the delivery, install and mounting. Great service at a great price!

the install was without my supervision (wife). everything was done very well, which I would expect. however, the sound bar was mounted so close to the bottom of the tv Thai it is a bit difficult to get to the top buttons on the sound bar. having said that, it is not impossible to reach the buttons, and the new sound is wonderful, and everything is level, and clean. good job!

The agents were amazing and they mounted the sound bar to the wall and it look amazing and is perfectly centered with the TV. They take their time and do a perfect job!