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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3494 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 3,494 reviews
  • Rated 1 out of 5 stars

    Soundbar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never bought the soundbar. So there was no mounting or set up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Less than par

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar remote not paired correctly during visit and second visit required

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad informed us that the sound bar was too heavy to attach to the TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like it sound bar sits on tv stand. Do not like the sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound bar not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is not working correctly. 1234567890abcd

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      So much of the home theater experience is in its sound. We're sorry to hear that your sound bar isn't working as you'd hoped. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Didnt need this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up not needing this wall mounting. Put in stand instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The Geek Squad is very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my sound bar. It compliments the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounts and installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcus and Jayron help me pick out everything I needed for my new TV and sound bar! They both knew the products got me exactly what I needed for everything to come together and make the perfect home theater! I had the delivery guys install everything and it was perfect! These guys, Marcus and Jaron, and both of the delivery guys went above and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation genius

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out and installed the soundbar quickly and efficiently. They pulled all the wires together into a white cord holder so they were unobtrusive and turned the sound on to check that the bar functioned correctly. They showed me the different settings to assure successful operation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad installed sound bar with the TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar provides excellent sound and easy to hear from further away

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed my new TV and sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new TV and 2 Geek Squad associates delivered and installed it in my living room. They were friendly, very customer service oriented. They explained the process of installation as they completed it. Once the TV and sound bar were installed, they set up the TV with the apps I wanted, plus showed me how to add apps and operate the Smart TV. They removed my old TV and although they offered to recycle it, I decided to keep it. So, they placed it in my office as requested. They were both very knowledgeable and so helpful thoughout the whole process. I am very pleased and thankful for the Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Sound Bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came through to install were prompt and professional. Tv was installed within 20 minutes or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed it quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for them to install and I can’t see it. Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install best service ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for making my service perfect. I would have them back anydsy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job installing the add on speaker!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed my sound system very quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the sound system to the TV very quickly and very professionally and teaches me to use the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation Service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents showed up on time and did a great job. The agents were efficient and very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv in a timely fashion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed tv timely fashion. Very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Best Buy + Geek Squad = a winning combination..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual for the Geek Squad,the wall-mounted Samsung TV they installed to perfection...The colors and resolution are fantastic..I HIGHLY recommend Best Buy and the Geek Squad,if you want a great product and a great price,Best Buy is the place to be..Thanks Best Buy and the Geek Squad..I am yet another Best Buy satisfied customer..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound Bar Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Quick, efficient, and done right. nothing else needs to be said.

    I would recommend this to a friend