Customer Ratings & Reviews

Prompt and thorough install. The two installers provided me with options and recommendations. If they were unsure of something they checked. This was an irregularly shaped masonry wall and they did a great job with the install.

The two gentlemen that helped set up my soundbar were great. They overcame a few surprise obstacles along the way, but they were creative in resolving the problems

I think the sound bar sounds great but it is not quit sitting right.

The customer service technicians that installed my tv and soundbar did an excellent job. They were very professional and walked me through the entire setup process.

Easy to install. Great sound.. wish I bought the rear speakers... they are discontinued.

Ryan and Ryan provided A Plus service. They made sure the sound bar was installed properly, configured, looked good and also cleaned up the wires behind the TV on the wall. They are an asset to your team. Couldn't of asked for a better experience. Thank you!

Thanks Geek Squad for setting me up with my Bose 700 soundbar and Bass Module system. The sound is the best I have ever heard for a home theater system. It will be great for watching movies and sporting events. I appreciate Julian and Trent for their help in setting up my new home theater system.

The experience of the geek squad in setting up our 65" Samsung TV and Samsung Soundbar made installation so much easier than if we had done it ourselves. Two installers are sent to the house on any installation of a TV 65 inches or larger to ensure safe handling and installation of the TV and soundbar. The knowledge of experienced installers is invaluable because they are familiar with the process of how to correctly mount the TV and soundbar, connect various devices to the TV, connect to the internet and optimize settings.

The agent was very particular that he centered the to completely on the wall, not to just hang it. He was very careful when moving and mounting the new tv so as not to damage it or to damage the cabinets under the tv. He mounted the new soundbar under the tv and was very careful and thorough when doing the job.

Geek squad is the Best that Best Buy has to offer. Service, dependability and commitment to excellence is what I've come to expect from Geek Squad Technicians.

The Geek Squad had to unmount my tv in order to install the Soundbar mount so it was a bit trickier than the actual TV mounting. They carefully laid the tv down and made sure to avoid any scratches and damage. After the install, they tested the sound quality and picture again and made sure I was happy with the end result! Highly recommended.

Holt had a lot of patience with someone who is way behind in technology! He set up everything for us and then showed me how to work it!

Joseph & Robert installed our Sonos sound system expertly—perfectly coordinated with our new tv.

Our Geek Squad technician (I apologize that I can’t remember his name) far exceeded our expectations. He was skilled, professional, and personable. We would definitely call on the Geek Squad again, and I hope it will be him again!

Very satisfied. Roman at Grove City made sure I bought exactly what I needed. Very nice install by Nick from geek squad. This looks really nice on the wall. It’s tucked right up underneath the tv. No cables showing. Looks very neat. I like that we can add additional receivers throughout the house and we will be getting a couple of those.

Excellent. There was a problem with our TV mount when they came. They quickly made an appointment for a re-visit and ensured that my TV was wall mounted with the correct TV mount. They advice you correctly

The agent mounted my sound bar connected it to tv.

The geek squad tech was very professional and knowledgeable. I appreciated his attention to detail and his excellent customer service.

Excellent customer service! Installed TV and soundbar quickly and walked through all of the various settings associated with both items. Very knowledgeable!

The Geek Squad installed everything promtly and proffessional at all times. Always explained the item thoroughlly before they departed.