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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3499 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,499 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    5 stars work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional in completing the job. They did good work quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly Recommend Geek Squad - Home Theater install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular Geek Squad installation was the absolute best experience I've had. The installers were well versed, highly trained and competent. They were prompt and did a great clean up. They made sure I knew how to adjust settings and when they left, I was fully satisfied. HIGHLY recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation - Samsung TV and Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience of the geek squad in setting up our 65" Samsung TV and Samsung Soundbar made installation so much easier than if we had done it ourselves. Two installers are sent to the house on any installation of a TV 65 inches or larger to ensure safe handling and installation of the TV and soundbar. The knowledge of experienced installers is invaluable because they are familiar with the process of how to correctly mount the TV and soundbar, connect various devices to the TV, connect to the internet and optimize settings.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set up and well done clean up of soundbar for frame TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GS team was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start my saying that the installers had to install an 86 inch tv and soundbar. They carefully got the products into my home without scratching the walls. They spent hours making sure the placement of tv was correct with all wires concealed. Everything was neatly done and I am really impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very informativeF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holt had a lot of patience with someone who is way behind in technology! He set up everything for us and then showed me how to work it!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Product incompatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was an issue regarding the correctness of this item for the sound bar and the TV. The installers had to make an atypical adjustment (bailing wire essentially) to make it work. Seems to be ok so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great sound.. wish I bought the rear speakers... they are discontinued.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were on time, courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivers exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does a phenomenal job at delivering quality service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job getting everything setup for me. They kept the cords hidden well and mounted the cable box behind the tv out of the way. Very professional and I would hire them again for a project anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad homerun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice young man mounted my tv and sound bar. He was full of information. He did a great job and asked my opinion about everything he did. He wanted to do it to please me. I couldn't ask for a better job. Thanks for sending such a nice person into my home

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    TV and soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Installed TV and soundbar quickly and walked through all of the various settings associated with both items. Very knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Attention to detail was excellent with install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was excellent. Really appreciate his attention to detail and he was over and above to get your set up. He explained features on our new tv and sound bar. I would highly recommend him. It’s been a little while but believe his name was Alex.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech was very professional and knowledgeable. I appreciated his attention to detail and his excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed everything promtly and proffessional at all times. Always explained the item thoroughlly before they departed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    TV & sound system perfectly installed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph & Robert installed our Sonos sound system expertly—perfectly coordinated with our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go great for this geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff at this Best Buy locations is awesome. They pay attention and listen to your needs carefully. At this store most of the staff members have knowledge in depth about technology BestBuy is selling. I had to purchase 8K TV and I was referred to home theatre team. Demetrius from that team is highly knowledgable and suggested what I need and help complete entire package. He also put us in good hands of very good Geek Squad of Torrey and Eric who did awesome job installing and mounting TV. I highly recommend this center and these folks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My sound bar was put on my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time. The two men were very kind and polite. They worked together as a team and did a great job. My sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very experience and did a great job. They offered suggestions when asked and were focused on finding solutions that met our needs. The end result was a great looking, professional install. Very happy!

    I would recommend this to a friend