Customer Ratings & Reviews

On time and professional in completing the job. They did good work quickly.

This particular Geek Squad installation was the absolute best experience I've had. The installers were well versed, highly trained and competent. They were prompt and did a great clean up. They made sure I knew how to adjust settings and when they left, I was fully satisfied. HIGHLY recommended!

The experience of the geek squad in setting up our 65" Samsung TV and Samsung Soundbar made installation so much easier than if we had done it ourselves. Two installers are sent to the house on any installation of a TV 65 inches or larger to ensure safe handling and installation of the TV and soundbar. The knowledge of experienced installers is invaluable because they are familiar with the process of how to correctly mount the TV and soundbar, connect various devices to the TV, connect to the internet and optimize settings.

Quick set up and well done clean up of soundbar for frame TV

Let me start my saying that the installers had to install an 86 inch tv and soundbar. They carefully got the products into my home without scratching the walls. They spent hours making sure the placement of tv was correct with all wires concealed. Everything was neatly done and I am really impressed.

Holt had a lot of patience with someone who is way behind in technology! He set up everything for us and then showed me how to work it!

There was an issue regarding the correctness of this item for the sound bar and the TV. The installers had to make an atypical adjustment (bailing wire essentially) to make it work. Seems to be ok so far.

Easy to install. Great sound.. wish I bought the rear speakers... they are discontinued.

The Technicians were on time, courteous and professional.

Geek squad always does a phenomenal job at delivering quality service!

Geek Squad did a great job getting everything setup for me. They kept the cords hidden well and mounted the cable box behind the tv out of the way. Very professional and I would hire them again for a project anytime.

A very nice young man mounted my tv and sound bar. He was full of information. He did a great job and asked my opinion about everything he did. He wanted to do it to please me. I couldn't ask for a better job. Thanks for sending such a nice person into my home

Excellent customer service! Installed TV and soundbar quickly and walked through all of the various settings associated with both items. Very knowledgeable!

My installer was excellent. Really appreciate his attention to detail and he was over and above to get your set up. He explained features on our new tv and sound bar. I would highly recommend him. It’s been a little while but believe his name was Alex.

The geek squad tech was very professional and knowledgeable. I appreciated his attention to detail and his excellent customer service.

The Geek Squad installed everything promtly and proffessional at all times. Always explained the item thoroughlly before they departed.

Joseph & Robert installed our Sonos sound system expertly—perfectly coordinated with our new tv.

Staff at this Best Buy locations is awesome. They pay attention and listen to your needs carefully. At this store most of the staff members have knowledge in depth about technology BestBuy is selling. I had to purchase 8K TV and I was referred to home theatre team. Demetrius from that team is highly knowledgable and suggested what I need and help complete entire package. He also put us in good hands of very good Geek Squad of Torrey and Eric who did awesome job installing and mounting TV. I highly recommend this center and these folks.

They were on time. The two men were very kind and polite. They worked together as a team and did a great job. My sound is great!

The installers were very experience and did a great job. They offered suggestions when asked and were focused on finding solutions that met our needs. The end result was a great looking, professional install. Very happy!