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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3494 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,494 reviews
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    If you don’t call them first, call them last.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were excellent. They were quick at making right what was installed wrong the first time by someone else.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Geek Squad installed the soundbar very nicely.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying the sound quality of this new soundbar. We would recommend it highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent(s) that came to our home was very polite, informative and professional. We received instructions and was able to operate the system prior to departure of the agent. We are enjoying our new TV and Sound Bar on a daily basis. We strongly recommend Geek Squad to our family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    The Geek Squad mounted my sound bar well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job mounting my sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install , very helpful setting up the sound bar Always professional and will have them again !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound! Thanks Geek Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality. Highly recommend with tv purchase. Geek squad knows what they r doing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price it is a good sound bar, sound is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very friendly and knew what he was doing. He was fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    TV and soundbar mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service mounting tv and soundbar. Helpful set up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad did the installation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound fantastic easy to install paired with my 2 Sonos speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CEDAR HILL Geek Squad worked magic on my Samsung!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the Geek Squad at Cedar Hill store. They were wonderful in working miracles with my Samsung Galaxy phone! I am so very thankful i purchased the plan that gives insurance & tech support. Thank you GEEK SQUAD!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek SQUARD mounted the tv’s in a very reasonable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s that mounted my tv’s were very knowledgeable and did a fantastic job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Soundbar was easy to install and the sound is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome! They came in to set up my elderly moms stereo equipment, which still included a VCR and DVD player. Despite the antique equipment, they’ve got it all set up efficiently and working marvelously. We were all delighted.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy doesn’t know what’s going on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service, no one knows what’s going on between the delivery the install the manufacturer and the shop Best Buy handles this horribly three wasted days on vacations just to try and receive a delivery that they could never get to me and they never even had the product in stock, but no one knows that because they’re horrible

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed my sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great experience Very professional and excellent customer service

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed sound bar to my Best Buy Sony TV!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar and tv wall mounted.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Tech was very efficient , knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professionals!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an excellent job in the set-up. They were professional, polite, and efficient. They answered all of my questions and offered tips as well. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amy is definitely a Geek!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did an outstanding job! Not only mounted my T.V. but game me some input on what to add to enhance the experience of watching television along w/ movies. Amy did a wonderful job. I even told her I would refer her to my friends, family, and clientele!

    I would recommend this to a friend