Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3499 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 3,499 reviews
  • Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was efficient and informative during the installation. Good problem solving resulted in our desired mounting position and taken on by the team in a positive and helpful manner. The process was more involved than I anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went fast and with excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purchasing the sound bar is a smart thing to do.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the sound bar is a smart thing to do. I highly recommend Best Buy’s geek squad to come to your home to install any purchase you by !!! You could not be more satisfied knowing that everything was completed the correct way. The sound bar gives that extra boost to enjoying your TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great work

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy came out to mount my sound-bar to the wall...he made sure it was level and straight, everything turned out great on the mounting of the sound-bar. There were a few hiccups with the overall mounting package that I purchased but so far, I'm happy with everything to include the mounting of my sound-bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad installation of my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad install my 77inch LG Tv and connect it to Vizio sound bar. They came on time , were efficient and did a very satisfactory installation of TV and sound bar. the TV is really big and heavy and it was installed very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting the soundbar adjusted to the way we like it. Quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once they get your order correct the do a good job installing your flat panel TV and sound bar. However there a different level text who come out to do the installation and some know more about settling up the TV and sound bar/system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation and setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the installer did a fine job. He did say we could contact him for additional help. We have tried to do that with no response; Otherwise he did an excellent job, protected furniture, cleaned up afterward, were polite and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Sonos Sound Bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sonos sound bar and had it installed by the Geek Squad. I'm very pleased with the professionalism of the tech agent who help with the install and insured I knew how to operate the new system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gets the job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing this item. it is hidden, but does its job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Agent removed tv connect electrical outlet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my sound bar connected it to tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds like very much worth every dollar spent and installation costs easygoing geek squad. Nice purchase and recommendation for the new sound bar quality

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Geek Squad Rocks!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer from Geek Squad was awesome! He mounted the TV wall bracket and television with ease and made sure everything worked properly and gave a tutorial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv and soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a awesome job and explained to me all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service. They took their time, made recommendations, and cleaned up after themselves. They even made sure that no wires showed and even wiped up the dust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 stars for TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, helpful and knowledgeable about where to mount the television on the wall. Did not leave until everything was hooked up and functional. Over the top customer service by the TV installation team. 10 stars!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Geek squad instilled quick but appointment system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent remove my wall mount TV and Install sound bar kit and re-instol my TV everything parfect instillation Technician good nature and parfect Instol kit.but appointments system not proper 3 time I come early from my job I waiting no any body come I go store and 4th Apointment instoletion compleet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad technician (I apologize that I can’t remember his name) far exceeded our expectations. He was skilled, professional, and personable. We would definitely call on the Geek Squad again, and I hope it will be him again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad FTW!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and service! These folks go the extra mile to ensure their customers are completely satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Geek Squad did great job in installing soundbar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abel did a great job in hooking up the soundbar to our existing TV and coordinating it with our new Spectrum network. He also gave us good advice on buying a new PC and monitor from Best Buy.

    I would recommend this to a friend