Customer Ratings & Reviews

Geek Squad came to my home and set up the wall mounted tv and also mounted the sound bar under the tv, nice work

The product purchased was professionally installed by the Geek Squad and the installers were very professional explaining everything they did to install all the product as well as syncing everything up to work appropriately!

The agents mounted our sound bars and connected everything and were very pleasant to work with.

We purchased the Total Tech support package so it includes mounting our new tv on the wall . It was worth the money. The guys installed it quickly and correctly. I didn't have to it myself and that was great.

This soundbar is sleek and sounds great. I'm very happy with my purchase and would buy it again. We initially planned to mount it on the wall, but ended up setting it under the TV on the TV unit; and I'm happy with our decision.

The Best Buy service geeks used the bracket we purchased & mounted the previously purchased Sonos soundbar quickly & expertly. We are very happy with the job they performed.

Robert was our installer and he was awesome. Very personable, very knowledgeable, and very efficient. I was surprised he was by himself to wall mount our 55" TV but you could tell he was experienced and had done it before.

The Best Buy Geek Squad did a great job. They were professional and completed the work in a timely manner.

So happy that I purchased this service. The technicians were fantastic. Very clean look. Almost every time I look at it I catch myself smiling. I guess I could’ve gone in a few different directions but I’m sure glad that I took this one.

Great sound system. Real surround sound effects, chairs rumbling. This is the second one in the house, I have been enjoying the first one for 5 years now.

The agents mounted our soundbar and did an excellent job, answering questions thoroughly and also showing us how to use the sound more effectively in situations where it is hard to hear using even the soundbar.

The technicians were wonderful. They took their time, cleaned up and explained everything in detail. They were friendly and personable and a pleasure to have in our home.

Chenell was terrific. She did a great job hooking up the sound bar and the subwoofer. She made sure I had the bose app on my ipad and iphone and placed the subwoofer in a location that provides the best sound.

What a difference watching TV with this soundbar. You feel like you are at the movie theater! Genti and the crew explained the features of the sound bar and should us how to adjust the sound levels for maximum enjoyment.

Looks nice and sounds great. The installation by the Geek Squad went very well.

With what you pay for this technology. You want it to look good, be safe and work. The Geek Squad can install quickly and correctly. They set it up and may sure it works.

The agents mounted the sound bar holder to the bottom of the tv and attached our sound bar. Getting better sound--for me, it is the best way to get the most out of the sound bar

installed the sound bar in just a few minutes. Reviewed the operation and neatly dressed the wiring and cleaned up all the remnants from the packing before leaving.

Cas from the Edwardsville, IL store arrived as scheduled to hang the Sony soundbar. She was quick, understood the task, and explained the process. Cas was pleasant to work with. I would work with her again.

Soundbar set up was done very well. I eventually ordered stands for the speakers which is something Best Buy might consider offering in the future if they don't already.