Customer Ratings & Reviews

Our tech mounted the sounder on the wall under a tv he had previously mounted. He did a great job. the mounting looks great. He spotted the perfect place for the subwoofer - out of sight - but booming and we love it. Truly nice guy who did the work and we loved it.

Jessie installed my LG surround sound system and adjusted the system perfectly. Very friendly and professional. Highly recommend the Geek Squad.

Geek Squad resolved our problem quickly and sent 2 guys out to remount the new sound bar perfectly and we love it, we will return soon

Thorough professionals who came and setup this in my living room. Very concerned with the accuracy (angle, center alignment etc.) and the mounted sound bar looks great in my living room.

This is a GREAT soundbar. So much wonderful sound from a slim design. While a subwoofer might be nice it"s not really necessary. Installation went very well, it integrates so well with the 86" LG

Excellent service- it looks good - just like I expected.

My technician was very polite and helpful. He not only made sure that the system was working appropriately but took the time to explain to me how it worked.

THE sound bar i ordered could not be will mounted so John substituted another. i told him my criteria was for an HDMI connection, not Bluetooth. He did not use the cable I bought so i assume what I have is Bluetooth, Not what I wanted. Also ˙ad troublr getting credit for the return. r

Great soundbar and great service from Geek Squad! Perfect match for our 65” QLED

The work was very professional neat and clean most of all these guy’s made sure shoe covers was on before entering my home

GEEK SQUAD ALWAYS THE WAY TO GO WITH KNOWLEDGABLE INSTALLERS. FAST, CLEAN AND NEAT. HIGHLY RECCOMEND THIS SERVICE FROM BEST BUY. NOT ONLY INSTALLING BUT TECH SUPPORT FOR ALL YOUR BEST BUY PRODUCTS

the excellent television in all its category, quality, sound, in those years it is one of the best televisions in its category

Job was done very efficiently. Everything worked properly. They explained how everything works.

No problem since installation great sound quality easy installation I would recommend this to anyone

Techs did a good job installing the mounting bracket and soundbar to the tv mount. They did a good job describing to us and hearing the difference in sound/clarity between the tv speakers and soundbar.

The Geek Squad were absolutely on top of it! they installed 5 tvs, 3 Sonos Arcs & 3 Beam soundbars, and Orbi wifi in less time than my last Home Theater Guy did 1 tv

We were having serious connection challenges via our X/C provider. X/C came and changed the modem. Connectivity improved, but only slightly. It lasted less than 10-15 minutes each time. I went to BB Store and a very nice young lady set an appointment for an onsite home visit by a GS tech. The GS tech fixed it. He came back after we started to experience the ‘short connections’ problem, again. The second time he ‘hard wired’ the modem. Problem solved? Not really. I spoke w the GS tech and he advised me to call X/C. It turned out that X/C was still the underlying problem. A remote connection with them fixed everything. The GS tech gets 10 stars +. He found the problem and stayed with it until all issues were resolved. He was professional and very competent.

Very pleased. John was very knowledgeable and professional as always. He took the time to show me how to work my sound bar. He assistant was also knowledge and helpful. Again I am very pleased with the GREAT customer service.

This was a like for like replacement...team did a very thorough installation and setup.

Outstanding. The men came in to care the problem with the sound bar that we're replacing it it was damaged not working correctly but they took care of it replaced it sounds like a charm good choice