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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3499 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 3,499 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed our soundbars (2) quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the soundbar and set up the system for 2 Sonos Beams. Thy were on time, neat and clean, professional and extremely knowledgeable. They made sure that we understood how the system operates and how to make adjustments to the sound system if needed prior to their departure. They cleaned up all debris related to the installation and removed the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our very pleasant experience with the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack, Steve and Tyler (Geek Squad Members were very professional, neat and very cordial. They explained what they were doing every step the way were very patient with nonteckies such as my wife and I. You couldn’t ask for a more knowledgeable and dedicated group of individuals who were focused on translating what we were looking for and were able to easily comply with our needs. Would recommend the three of them highly, congratulations Best Buy for having such standards!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed our Samsung Sound Bar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installation was on time, professional, and thorough, as usual. Plenty of time demonstrating it's use and many features. Patiently answered all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Sonos Surround mount point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and mounted my sonos surround speaker and did all the testing with iphone app and setup. The mount is nice, it tilts side to side

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Services for the WIN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved getting all our equipment installed by a Pro! We had Matt Mullins and he was all over it! Got everything installed fast, accurately and professionally! THANK YOU MATT!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Geek Squad installed my Sonos sound equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers worked to install the Sonos sound bar. The equipment was tested and necessary adjustments were made.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad will fix everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound bar had a digital wire that was in need of reassembly. John the installer, figured it out and even reinstalled all TV wiring and updated our smart tv programs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great! He was timely, professional, and very pleasant. He had great communication skills and did a great job installing the tv and sound bar!! Would definitely have him come do work in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Geek squad mounted my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted the soundbar and set up subwoofer very effciently. They followed all COVID protocols. They explained what they were and answered all my questions patiently. Very professional and respectful

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad completed job quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was given a phone call&text on arrival time. On time, wearing masks &shoe coverings. Very pleasant, knowledgeable, professional & precise. Extremely satisfied when work completed!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Geek Dudes are terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to the house and installed our new Bose Sound Bar 900 and attain to our wall mounted TV. They did a great job and we really enjoy the sound quality.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Geek Squad - ONLY Way to Go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician noted the device I bought did not fit my TV, saving me HOURS of frustration if I tried myself! He offered a viable solution and reconnected everything better than it was!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshh from Tampa made the process as easy as pie. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficient Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs kept us informed about when they would arrive. They were courteous, friendly and very efficient in getting the TV mounted and all devices synced within 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 guys that showed up were cheerful, knowledgeable, and quick. They refused to take the tip I offered.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek squad mount my Sonos Arc under my tv and it was done quickly. Not only did they mount it for me but they explained how to use it and made sure I was perfectly comfortable before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    RL Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar sounds great-- I was concerned that not spending a lot would compromise the quality but this one is very good for the money

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Fast and Agile - Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents did a fantastic job in mounting the soundbar along with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smooth install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth install, everything works great! The soundbar was installed and fully synched with the TV. It really sounds great with nice bass.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted my surround sound quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my surround sound and overall did a really professional job. They showed up on time and completed the work in a timely manner.

    I would recommend this to a friend