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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3489 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,489 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    TV & sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience with the Geek squad installation! Very friendly & professional!

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Geek Squad installed the Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job with the set up of the new sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound much improved with Sony Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from our new Sony TV is much improved with the addition of the Sony Sound Bar. It sits in front of our TV very nicely and did not need mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and knowledgeable. They programmed my remote which I probably could not have done on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my sound bar the gentleman that came to install. It were very nice and pleasant and took me step-by-step. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast sound bar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though they didn’t speak much English, they setup my sound bar quickly and properly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech agents installed my TVs and hooked everything up so they both work just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad yes, Management no.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deivery was canceled twice by vendor with no explanation. Zero help from customer service reps on phone. Very frustrating it took 2 weeks. Separately, the 2 squad members who showed up and did the installation were outstanding. Very friendly and professional. Hope they return if I ever order again from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 4 out of 5 stars

    Soundbar mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted sound bar well.but did not hide wires very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Setup with Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could remember the technicians name who came out and mounted my sound bar system. It was the second time that he came out. The first time, I had been sold the wrong system for my needs. He immediately let me know and then made a few suggestions that would suit me. He came out after I purchased one of the systems he suggested and took about 20-30 minutes to set it up. He worked fast and efficient. He explained about the system and how it worked and showed me a few things I could do to get the best out of it. Very happy with the service I got from him.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad installed my tv and sound bar mounts go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to work with the mount for the tv the sound bar looks perfect lined up under the tv on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Picture perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is amazing and looks remarkable on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy did a great job installing everything we

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome makes a big difference. Makes you feel like you're at the movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to link up all the sound system and add up TV to the mount

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the sound bar added for an additional television in our entertainment room and we love the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation by non Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the (non Geek Squad) external resource installation team was great. nice. very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installer knows his stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike came to install my TV and soundbar. He and his coworker were very professional, knowledgeable and most of all courteous. I highly recommend them. Mike recommended other items rather than what we had originally purchased. We went to the store, returned the original items and bought the ones he recommended. He came back later to install our stuff in spite of his busy schedule! Kudos to Mike!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar was installed well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar was mounted below the TV and all wiring to the TV and Sound Bar was mounted through the wall with nothing showing on the wall. Very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful installation on both my TV & Sound Bar. I would absolutely recommend the Geek Squad to anyone/everyone that needs professional assistance with electronic installation or set-up. They are always professional, polite, informative and honest and upfront with answers. If they are not sure of something they don't push you off, they try to direct you to someone who can give you an answer or to where (internet, etc...) you can get an answer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sound bar excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i highly recommend this set to go along with the surround speakers, must have for both

    I would recommend this to a friend