Customer Ratings & Reviews

The agents were helpful and polite. Mounted TV's and explained use of devices.

Great associates that truly know their stuff. They both were friendly, accommodating and setup my lg setup expertly!

great job with the install, on time and very professional

I canceled the service as I preferred to not mount the bar.

We would highly recommend mounting the Sound bar to the TV. It was done very well.

Our Geek Squad Tech was John from the Madison East store in WI. I cannot say enough good things about his professional service, besides his being just a genuinely nice guy. John was knowledgeable, honest, and informative. His skill and judgement are trustworthy. He took the time to make sure I had complete understanding of my product. He was extremely courteous. Very pleased.

Amazing service, perfect fit install. Would 100% recommend it.

Mounted and working great Sounds awesome Looks good

Nice work installing this TV. Glossy tile surface - no problem

For the life of me, I can not remember the two Geek Squad gentlemans' names who mounted my Sonos Arc in my living room and mounted my new Samsung 43" Series 8 TV and Sonos Beam in my office. They were and are the best of the best. They are EVERYTHING that anyone could want in Geek Squad services. Everything that they did personified perfection. Very, very knowledgeable. I am so very grateful for this Geek Squad team!

quick install and set up, friendly and professional as well

Efficient, great service and very personable. A did a fantastic job cleaning up.

The two agents quickly determined they were given the wrong TV to install that also included an inappropriate mounting hardware. While one went back to pick up the correct TV model the other agent worked on installing the other TV and sound bar. This was done extremely well and quickly. When the other agent returned with the correct TV the two agents got that TV mounted very quickly. The two agents were very knowledgeable, polite and friendly.

Dan and John are the best! I had them install my 77" TV on a wall where the stairs go to my basement. I had to put up scaffolding and they went to work. They did a fantastic job installing the TV and sound bar, Clean installation, They were very friendly and answered all of my questions. They made sure it was working and dialed in for me. I would recommend Dan and John for any installation!!

The sound bar has a fantastic sound, The mounting was done in a way the sound is very vibrant throughout our family room.

You will never go wrong with best in business service from Geek Squad!

Great service by the Geek squad connecting and mounting our sound bar!

service technician was knowledgeable, on time and explained step by step process. Excellent job.

The service tech was polite & knowledgeable. I was confused because they are no longer the geek squad instead Mastec. For security purposes Best Buy should let us know this.

The Geek Squad that mounted my new TV and wall panel that concealed the cords did a PERFECT job. These young men were knowledgeable, went right to work and were done in no time at all. It's nice to have somebody come in to your home to do a job, and it's done right the first time. Clean, neat, and respectful--Best Buy should be proud to have a team like this representing them. Marilynn