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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,500 reviews
  • Cons mentioned:
    Mounting

    Rated 3 out of 5 stars

    This too a month to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with this purchase. I bought this on the advice of my salesperson. He neglected to sell the bracket that holds this under the tv. It took a another month for this to be installed properly due to the way your computer handles changes in the orer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a awesome job doing the job they get paid to do.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Sound Bar Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar was mounted and set up professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn was super nice and very fast, the sound bar will not turn on with Direct tv remonte have to turn off the tv with the other remote making us use lots of remote, so i just do not turn on the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom was wonderful and very exacting. Prompt and very interested in pleasing the customer

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Quick and Easy TV and Soundbar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV and soundbar. Good job; very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up the soundbar/mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad set up the soundbar mounting bracket to the tv wall bracket and they completed the soundbar setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    outstanding sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality sound really enhances your listening experience super if your are listening to "oldies" songs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Nice no more hanging bare wires all over. Very professional. Great8 jubilee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, quick and efficient service would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Sound bar system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Agent did a great job of setup for the soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Loving these services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and very knowledgeable. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar installed on wall. Looks and sounds great. Tech did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound Bar Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Bose Sound Bar sitting under the TV on our dresser. Best Buy Geek Squad recommended this particular Sound Bar Mount so that they could integrate the sound bar mount with the Premium TV mount and still put the Apple TV, Xfinity controller and Harmony box behind the TV. With the Sound Bar Mount connected to the TV mount, the sound bar moves with the TV. The products are great. the Geek Squad team is superb! Thanks so much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Good... sound bar sounds great. Very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was excellent both of them. They were very patient knowledgeable of what they were doing setting up my television and sound bar. I really appreciate both technicians and very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor had a little difficulty getting things to work properly when connecting the soundbar to the rest of the components. We had to go purchase an audio cable, and he came back on his own time and installed it and set the tv up to make sure all was working as it needed to be. I was very impressed with the young man. He gave his all to make sure we were happy with his work and our system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv and surround mount and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best service i have ever received from a best buy service employee. Thank you Terry both!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working pretty well.sound was good. No lapse in sound

    I would recommend this to a friend