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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,500 reviews
  • Rated 5 out of 5 stars

    Top notch team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot say enough good things about my install team. Professional and took all safety protocols for covid throughout the install process. Installed my giant TV, mount to wall, mesh network and hooked up all Sonos equipment to my network/TVs. Walked through everything installed and reviewed all my questions. Simply top notch - would give them more than 5 stars if I could!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this being installed! Thanks Geek Squad!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Sold a mount that didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I was sold a soundbar mount that would not work with my television. Upon arriving for the installl the geek squad techs informed that it would not work and in fact Best Buy does not sell a soundbar mount for a 85” tv. The rest of the geek squad install was great though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done very professionally and quickly. The technicians definitely knew everything they were doing and explained it all to us. Well highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troubleshooting my TV and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The other was a number of different issues connecting my TV and soundbar the technicians from The geek squad that came out we're very professional and did the very best to correct the problem. I will continue to recommend that total tech program and as all technicians I have come across have done a very good job

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great great great great great great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bar installation by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was very knowledgeable and took long steps to get everything right. Unfortunately, I have to use a separate remoteSound Bar installation by the Geek Squad. to open the sound connection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Install was quick and eay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB techs arrived on time and installed this system in no time. My sound bar sounds and looks great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and helpful. They explained everything and were neat and respectful of my home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is perfect for our tv and makes all the difference! Geek squad is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NIce job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people and very knowledgeable and showed up on time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed my tv TO MY SPECS AND LIKING.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mounting job was perfect. I could never have done the job that the installer did

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go along with the Samsung TV I purchased. Love the sound and base! Simple to install.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did very professional job installing and sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great looking soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a mount and has the Geek Squad mount this onto the wall! Very clean and professionally installed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped us set up our entertainment cent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted our soundbar was very professional and knowledgeable Bout the product. They were mindful of hiw they handled our soundbar and TV which i truly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert, fast and reliable service, I will do it again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great looking TV with sound bar attached

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another good mount Sound bar nicely attached to TV. Looks good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and no speaker rumble. Fit's right in. You would think a parade is going on...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to the house did the best job ever

    I would recommend this to a friend