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Customer reviews

Rating 4.5 out of 5 stars with 3489 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,489 reviews
  • Rated 5 out of 5 stars

    Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, quick and efficient service would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Sound bar system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they did a awesome job will be coming back to yall very soon

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Loving these services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and very knowledgeable. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped us set up our entertainment cent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted our soundbar was very professional and knowledgeable Bout the product. They were mindful of hiw they handled our soundbar and TV which i truly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Nice no more hanging bare wires all over. Very professional. Great8 jubilee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, let an experienced and skillful Pro do the install to get it right.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    outstanding sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality sound really enhances your listening experience super if your are listening to "oldies" songs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar installed on wall. Looks and sounds great. Tech did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Good... sound bar sounds great. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working pretty well.sound was good. No lapse in sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this being installed! Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troubleshooting my TV and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The other was a number of different issues connecting my TV and soundbar the technicians from The geek squad that came out we're very professional and did the very best to correct the problem. I will continue to recommend that total tech program and as all technicians I have come across have done a very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound Bar Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Bose Sound Bar sitting under the TV on our dresser. Best Buy Geek Squad recommended this particular Sound Bar Mount so that they could integrate the sound bar mount with the Premium TV mount and still put the Apple TV, Xfinity controller and Harmony box behind the TV. With the Sound Bar Mount connected to the TV mount, the sound bar moves with the TV. The products are great. the Geek Squad team is superb! Thanks so much.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Sold a mount that didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I was sold a soundbar mount that would not work with my television. Upon arriving for the installl the geek squad techs informed that it would not work and in fact Best Buy does not sell a soundbar mount for a 85” tv. The rest of the geek squad install was great though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great great great great great great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot say enough good things about my install team. Professional and took all safety protocols for covid throughout the install process. Installed my giant TV, mount to wall, mesh network and hooked up all Sonos equipment to my network/TVs. Walked through everything installed and reviewed all my questions. Simply top notch - would give them more than 5 stars if I could!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor had a little difficulty getting things to work properly when connecting the soundbar to the rest of the components. We had to go purchase an audio cable, and he came back on his own time and installed it and set the tv up to make sure all was working as it needed to be. I was very impressed with the young man. He gave his all to make sure we were happy with his work and our system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team were very helpful regarding needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done efficiently and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect combination and set up by very knowledgeable technicians. What a great way to incorporate the soundbar. Couldn't be any happier.

    I would recommend this to a friend