Customer Ratings & Reviews

Everything from buying to install was excellent. Sound bar sounds amazing.

The agent was able to mount and connect my sun Brite soundbar with talent and skill. Because of the way that the TV was mounted, it was almost impossible to insert the plug into the back of the TV. John made it appear easy. He was also super helpful. He connected my remote to the TV when he saw me struggling with that. He deserves a raise in pay and promotion

The men that delivered and set up our TVs were fantastic. They spent the time to set up our streaming channels and taught us how to use all of it. They were polite, pleasant, and extremely patient. We couldn't be happier.

Amanda, our consultant was able to connect our new t.v. and the new Sonos sound bar very quickly using our IPad instead of the usual smartphone for the necessary app. Also installed or hooked up Alexa with the sound bar. She instructed us on how to use the remote to move around the t.v. to get to the different devices.

They did an outstanding job! We had our television placed on the walls. they guy was super nice and explained everything before placing tv on the wall. He also showed us how to program our remotes. He was awesome!

Sonos Sound Bar was installed after the TV was installed and I had to connect my other Sonos speakers versus the quasi Geek Squad member doing it per the sales team member. Again, I say I'd recommend this Geek Squad service but with reservations. Appears that the services are being contracted to third parties who do not have ID or come prepared to do the job they're assigned to do.

I thought the price was going to be $99 to set up the sound bar. Instead it was almost $200. After the technicians left there was screws and washes on the floor. And instead of using the rocket fish HDMI cord he said the cord that came with it would be just as good and it wasn’t so I hooked up a rocket fish. I did expect more for $200 set up.

As indicated in my reviews of other purchases, the most extraordinary part of our buying decision was Christian Spelorzi, who installed our second system and was able to resolve the issues with our first system, when his colleagues could not. Cultivate this young man; he should play a big role in Best Buy's future!!

Geek squad connected and set up both my TV's and sound bars.

Waiting for them to come in and mount my new sound bar

They did an excellent job installing my samsung soundbar.

Very pleased with the sound. The remote is easy to use. The symbols are large enough to find easily.

Geek squad guys were fantastic!!!! They were knowledgeable and kind and presented themselves in a professional but friendly manner. Every question we threw at them they answered with great detail and in "real life" terms, lol, the sound bar is GREAT!!!! and we could not be more please with our new Samsung products.

The Geek Squad mounted the TV and the sound bar right under it. They tested all the functionality pairing it with the TV. Then they also helped me set up the pairing with my cell phone and Mac book. Highly recommend this service.

The agent set up and connected the sound bar. VEry satisfied.

bought it for watching movies and xbox its great sound loud and clear

They set it up quickly and with no issues. They answered all our questions and did a great job.

The wall mounting and TV setup with sound bar was well executed.

Great sound product that induces the room to full enhancement of what is being watched.

They mounted TV and connected Soundbar. They were very pleasant.